Serviceaide + GitHub Integrations
Put Serviceaide + GitHub to work with AI and enterprise-grade automation
Learn more about Serviceaide integrations or talk to a human
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Workflows you can build between Serviceaide and GitHub
See the kind of workflows teams build with Serviceaide and GitHub below — describe the exact one you want above and the Agent builds it on demand.
Serviceaide + GitHub
When a new ticket is logged in Serviceaide, open a tracking issue in GitHub.
Escalate support tickets to software engineering
When a new ticket is created in Serviceaide, automatically create an issue in GitHub so developers can investigate the underlying bug.
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Update support ticket statuses when code deploys
When a deployment is tracked in GitHub, update the ticket status in Serviceaide so support teams know the patch has reached production.
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Post technical updates directly into support threads
When an issue status changes in GitHub, automatically add a ticket comment in Serviceaide to keep support reps informed of engineering progress.
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Browse the full workflow library →
Looking to achieve something else with Serviceaide and GitHub?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Serviceaide and GitHub
Everything Serviceaide and GitHub can do inside a workflow — the triggers that start one and the actions that run when it fires.
Serviceaide Explore Serviceaide →
Serviceaide is an IT service management platform that provides automated ticketing, asset tracking, and service desk management tools.
TriggersTriggers when a new ticket is created.
Triggers when a new user is created.
Triggers when any action or update occurs on an existing ticket.
Triggers when a new worklog is added to a ticket.
Create a new Service Request ticket.
Create a new organization.
Create a new Problem Ticket.
Create a new Service Request ticket.
Create a new incident ticket.
Create a new user.
GitHub Explore GitHub →
GitHub is a cloud-based platform for version control and software development collaboration using Git.
TriggersTriggers when a new branch is created.
Triggers when you add a new collaborator.
Triggers when a new comment on a commit is created.
Triggers when a new commit is created.
Triggers when anything happens on a repo.
Triggers when you add/star a gist (public or private).
Add labels to an existing issue without removing existing labels.
Creates a new comment in an Issue or Pull Request.
Creates a new branch in a GitHub repository.
Creates a new file or updates an existing file in a GitHub repository.
Deletes an unwanted branch.
Creates a new gist.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Botsify
Botsify is an automated chatbot building platform designed to manage customer support queries and automate lead capture across messaging channels.
Other Developer Tools apps on Knit
Explore more Developer Tools integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
0CodeKit
0CodeKit is a suite of low-code developer utilities for converting, parsing, and manipulating data formats without server setup.
Action1
A cloud-based patch management and remote monitoring software that secures endpoint devices and software installations.
Alpaca
Alpaca is a developer brokerage platform that enables developers to build stock and cryptocurrency trading applications and automated algorithms.
Amazon CloudWatch
A monitoring and observability service that tracks metrics, logs, and server infrastructure across AWS resources.
Amazon Polly
Amazon Polly is a cloud service that uses advanced deep learning technologies to convert written text into spoken audio.
Amazon SQS
A fully managed message queuing service that enables decoupled and scalable cloud microservices, distributed systems, and serverless applications.
Apify
Apify is a web scraping and data extraction platform that automates web data collection using cloud-based bots and AI tools.
Approveit
Approveit is an operations approval workflow platform that automates internal requests and compliance approvals directly within messaging channels.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Serviceaide + GitHub
Is there a pre-built Serviceaide + GitHub automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Serviceaide and GitHub's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Serviceaide or GitHub connector?
No. The Agent works whether or not Serviceaide or GitHub already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting developer tools with ticketing systems help support teams?
Integrating GitHub with Serviceaide bridges support and engineering by escalating user-reported tickets into developer issues and updating tickets when fixes deploy.
Can code deployments automatically update customer tickets?
Yes, when a deployment is tracked in GitHub, corresponding ticket statuses in Serviceaide can automatically update to inform agents that fixes are live.