ServiceWorks Rosie

ServiceWorks + Rosie Integrations, Built by an AI Agent

Put ServiceWorks + Rosie to work with AI and enterprise-grade automation

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See the kind of workflows teams build with ServiceWorks and Rosie below — describe the exact one you want above and the Agent builds it on demand.

Create customer bookings directly from chatbot conversations When a lead is captured in chat by Rosie, automatically create a booking in ServiceWorks to reserve a consultation slot without agent intervention. See details
Send confirmation messages in chat after new bookings When a new booking is made in ServiceWorks, automatically send a message in Rosie to confirm appointment details with the visitor. See details
Create customer records when chat support is handed off When a conversation is handed off in Rosie, automatically create or update a customer record in ServiceWorks to prepare for their upcoming meeting. See details

Browse the full workflow library →

Looking to achieve something else with ServiceWorks and Rosie?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for ServiceWorks and Rosie

Everything ServiceWorks and Rosie can do inside a workflow — the triggers that start one and the actions that run when it fires.

ServiceWorks Explore ServiceWorks →

ServiceWorks is a field service management software that handles scheduling, dispatching, invoicing, and job management for service businesses.

Triggers
Edit Customer

Triggers when a customer is edited.

Job Completed

Triggers when a Job is completed.

New Customer

Triggers when a new customer is created.

New Text Message Received

Triggers when a new text message is received from a customer

New Job

Triggers when a new job is created.

Trip Completed

Triggers when a trip is completed.

Actions
Create Customer

Creates a customer

Rosie Explore Rosie →

Rosie is an AI voice assistant application designed to automatically answer incoming business phone calls, book appointments, and capture lead info.

Triggers
New Booking

Triggers when a new booking is created.

New Call

Triggers when a new call has been added.

New Conversation

Triggers when a conversation with Rosie wraps up on any channel — phone call, SMS, website texting, Facebook Messenger or Instagram.

Updated Conversation

Triggers when a messaging conversation receives new messages after it already triggered New Conversation.

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Customer Stories

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Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about ServiceWorks + Rosie

Is there a pre-built ServiceWorks + Rosie automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches ServiceWorks and Rosie's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built ServiceWorks or Rosie connector?

No. The Agent works whether or not ServiceWorks or Rosie already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How do AI chatbots work with online booking systems?

Integrating Rosie with ServiceWorks allows virtual assistants to engage website leads and immediately book calendar slots or register customer details.

Can a chatbot follow up with users after they book an appointment?

Yes, when a booking is made in ServiceWorks, Rosie can send a follow-up chat message with confirmation details.

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