SmartDialog Google Chat

SmartDialog + Google Chat Integrations

Put SmartDialog + Google Chat to work with AI and enterprise-grade automation

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See the kind of workflows teams build with SmartDialog and Google Chat below — describe the exact one you want above and the Agent builds it on demand.

SmartDialog + Google Chat When a new message is received in SmartDialog, forward the message notification to a Google Chat channel.
Notify team channels about missed phone calls When a call goes unanswered in SmartDialog, automatically post an alert message in a Google Chat channel so a representative can follow up. See details
Share incoming text messages with support teams When a customer sends a new inbound SMS to SmartDialog, post the text content to a shared channel in Google Chat for real-time visibility. See details
Send outbound SMS updates from chat mentions When a team member is mentioned in a dedicated Google Chat channel, automatically send a follow-up text message to the customer via SmartDialog. See details

Browse the full workflow library →

Looking to achieve something else with SmartDialog and Google Chat?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for SmartDialog and Google Chat

Everything SmartDialog and Google Chat can do inside a workflow — the triggers that start one and the actions that run when it fires.

SmartDialog Explore SmartDialog →

A business communication platform for sending automated SMS messages and managing customer text interactions.

Triggers
New Message

Triggers when a new message is sent to a 2-way service in SmartDialog.

Actions
Create Group Contact

Creates a Group Contact in a SmartDialog Group.

Delete All Group Contacts

Delete all Group Contacts in a SmartDialog Group.

Delete Group Contact

Delete a Group Contact in a SmartDialog Group.

Send a Text Message

Send an SMS-Message to recipients.

Update Group Contact

Update a Group Contact in a SmartDialog Group.

Google Chat Explore Google Chat →

Google Chat is a team communication service developed by Google that enables direct messaging and collaborative group rooms for organizations.

Actions
Create Message

Create a message in Hangouts Chat.

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Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
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Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
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Rohit Singh
GM, Payoneer Workforce Management

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FAQ

Common questions about SmartDialog + Google Chat

Is there a pre-built SmartDialog + Google Chat automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches SmartDialog and Google Chat's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built SmartDialog or Google Chat connector?

No. The Agent works whether or not SmartDialog or Google Chat already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why integrate SmartDialog with Google Chat?

It ensures your team gets immediate visibility into caller updates, missed calls, and incoming text messages without needing to log into separate telephony dashboards.

Can team members initiate customer communications from Google Chat?

Yes, posting specific messages or mentions in Google Chat can initiate text messages or voice broadcasts sent via SmartDialog.

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