SmartEmailing + Intercom Integrations, Built by an AI Agent
Put SmartEmailing + Intercom to work with AI and enterprise-grade automation
Learn more about SmartEmailing integrations or talk to a human
4.9/5 on G2·
Google for Startups Accelerator
Workflows you can build between SmartEmailing and Intercom
See the kind of workflows teams build with SmartEmailing and Intercom below — describe the exact one you want above and the Agent builds it on demand.
SmartEmailing + Intercom
When a contact is updated in SmartEmailing, sync user details to Intercom.
See details
Create support tickets when marketing emails bounce or indicate customer frustration
When a subscriber unsubscribes after an email in SmartEmailing, automatically create a ticket in Intercom so a support agent can follow up and assist.
See details
Unsubscribe customers from promotional lists when SLAs breach
When an urgent support ticket breaches its SLA in Intercom, automatically unsubscribe the contact in SmartEmailing to pause marketing messaging until their issue is solved.
See details
Send automated transactional emails when tickets are resolved
When a support ticket status changes to closed in Intercom, dispatch a follow-up transactional email via SmartEmailing to collect feedback.
See details
Browse the full workflow library →
Looking to achieve something else with SmartEmailing and Intercom?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for SmartEmailing and Intercom
Everything SmartEmailing and Intercom can do inside a workflow — the triggers that start one and the actions that run when it fires.
SmartEmailing Explore SmartEmailing →
An email marketing automation tool that allows businesses to build, send, and track personalized email campaigns.
TriggersGet Campaign Sent Stats.
Triggers when a brand new contact is created.
Triggers when a contact unsubscribes.
Triggers when a contact is updated or added to a contact list.
Unsubscribes contact from selected contact lists.
Creates or updates a contact.
Intercom Explore Intercom →
Intercom is an AI-first customer service platform that delivers automated chatbots, live chat support, and customer support ticketing.
TriggersTriggers when a Lead enters an email address.
Triggers when a lead converts to a user.
Triggers when a new Lead is created.
Triggers when a Contact replies to a Conversation in Intercom.
Triggers when a Lead is tagged.
Triggers when a conversation receives a rating.
Add a note to a user.
Add a Tag to a specific Intercom Contact.
Creates a new article in your Help Center.
Creates a new conversation from a contact.
Submit a Data Event to your Intercom account.
Creates or Updates a Company in Intercom.
Other Email Marketing apps on Knit
Explore more Email Marketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Action Network
A digital organizing toolset that provides email marketing, online petitions, and fundraising tools for progressive campaigns and nonprofits.
Acumbamail
An email marketing and SMS platform for creating newsletters, managing subscriber lists, and running automated email campaigns.
Adestra
Adestra is an enterprise email marketing software platform providing message personalization, automation, and campaign delivery tracking.
Audienceful
Audienceful is a content-focused email marketing platform that allows users to publish web content and email newsletters simultaneously.
AWeber
AWeber is an email marketing tool that enables small businesses to design newsletters, automate campaigns, and manage subscribers.
beehiiv
beehiiv is a digital newsletter platform that provides tools for content creators to write, send, scale, and monetize email newsletters.
BigMailer
BigMailer is an email marketing and newsletter platform that allows agencies and high-volume senders to manage bulk email campaigns.
BirdSend
BirdSend is an email marketing automation application designed for content creators to manage contact lists and email campaigns.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Algomo
Algomo is an AI-powered customer support platform that automates customer service inquiries through intelligent chatbots and ticketing integrations.
Alive5
Alive5 is a digital customer support platform that provides live chat and messaging tools to assist website visitors and customers.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Chaport
Chaport is a live chat and customer support messaging software designed for websites to engage visitors and resolve support inquiries.
Chat Agents
Chat Agents is a live chat support service providing human agents to manage website customer inquiries and support tickets.
ChatAIBot
ChatAIBot is an automated customer support platform that handles client inquiries and support tickets using artificial intelligence.
ChatBeacon
ChatBeacon is a live chat and customer engagement software platform that helps businesses convert website visitors into active customers.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about SmartEmailing + Intercom
Is there a pre-built SmartEmailing + Intercom automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches SmartEmailing and Intercom's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built SmartEmailing or Intercom connector?
No. The Agent works whether or not SmartEmailing or Intercom already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why should we connect our email marketing platform SmartEmailing with support ticketing in Intercom?
Integrating SmartEmailing with Intercom prevents sending promotional campaigns to unhappy customers with open tickets and lets support agents see marketing engagement history.
Can unsubscribes in SmartEmailing update support tickets in Intercom?
Yes, when contacts adjust their subscription status in SmartEmailing, you can automatically record comments or update status in Intercom to respect customer communication preferences.