Smartlook + LiveChat Integrations
Put Smartlook + LiveChat to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between Smartlook and LiveChat
See the kind of workflows teams build with Smartlook and LiveChat below — describe the exact one you want above and the Agent builds it on demand.
Smartlook + LiveChat
When a new alert is triggered in Smartlook, notify support agents in LiveChat.
Create a ticket when a metric threshold is crossed
When an operational metric crosses a defined threshold in Smartlook, automatically create an investigation ticket in LiveChat.
See details
Refresh analytics dashboards when an SLA is breached
Whenever a support ticket breaches its SLA in LiveChat, automatically refresh reporting dashboards in Smartlook to reflect updated compliance data.
See details
Create a ticket when a scheduled report is ready
When a scheduled analysis report finishes generating in Smartlook, automatically create a review ticket in LiveChat for team inspection.
See details
Browse the full workflow library →
Looking to achieve something else with Smartlook and LiveChat?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Smartlook and LiveChat
Everything Smartlook and LiveChat can do inside a workflow — the triggers that start one and the actions that run when it fires.
Smartlook Explore Smartlook →
Smartlook is a user behavior analytics platform that provides session recordings and heatmaps for web and mobile applications.
TriggersTriggered when anomalies are detected in your project.
Triggered when a period dashboard report is completed.
Triggered when the precision number of views is reached for a heatmap and the heatmap can be generated.
Triggered when members create new issues by clicking Send to Jira or Send to Slack in the player.
Triggered when a member adds a new note to a session in the player.
Triggered when a member clicks Generate share link in the player.
LiveChat Explore LiveChat →
LiveChat is an online customer service platform offering real-time website chat, lead generation, and customer support ticketing features.
Knit's Integrations Agent builds LiveChat's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against LiveChat's API.
Other Analytics & BI apps on Knit
Explore more Analytics & BI integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
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Arrivala
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Atlas
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Auryc
Auryc is a digital analytics platform that provides session replay, heatmaps, and customer behavior insights for web and mobile applications.
Behavior Sales
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Birdeye
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Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Algomo
Algomo is an AI-powered customer support platform that automates customer service inquiries through intelligent chatbots and ticketing integrations.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
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ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
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BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Smartlook + LiveChat
Is there a pre-built Smartlook + LiveChat automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Smartlook and LiveChat's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Smartlook or LiveChat connector?
No. The Agent works whether or not Smartlook or LiveChat already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can metric anomalies automatically open support tickets?
Yes, when a key business metric crosses a specified threshold in Smartlook, a new ticket can automatically be created in LiveChat.
How can ticket resolution data update our reporting dashboards?
When tickets are updated or SLAs are breached in LiveChat, you can automatically refresh reporting dashboards in Smartlook for real-time visibility.