Smith.ai Lawcus

Smith.ai + Lawcus Integrations, Built by an AI Agent

Put Smith.ai + Lawcus to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Smith.ai and Lawcus below — describe the exact one you want above and the Agent builds it on demand.

Smith.ai + Lawcus Create a new contact person in Lawcus whenever a call transcript or message is logged in Smith.ai. See details
Send text messages to newly created leads When a new lead is created in Lawcus, automatically send a welcome SMS via Smith.ai to establish immediate contact. See details
Log inbound calls and missed calls in CRM When an inbound call or missed call occurs in Smith.ai, automatically log the activity on the contact's record in Lawcus. See details
Dispatch text confirmations on won deals When a deal is won in Lawcus, send an automated SMS via Smith.ai to confirm details with the client. See details

Browse the full workflow library →

Looking to achieve something else with Smith.ai and Lawcus?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Smith.ai and Lawcus

Everything Smith.ai and Lawcus can do inside a workflow — the triggers that start one and the actions that run when it fires.

Smith.ai Explore Smith.ai →

Smith.ai is a virtual receptionist and call handling service that provides virtual agents and AI to manage calls, web chat, and lead intake.

Triggers
New Call

Triggers when a new call is created.

Actions
Call Someone (Virtual Receptionist)

Queues an outbound call request. Once triggered, this action will add a recipient with name, number, email address, and timing to the outbound call queue, and we'll give them a call!

Call Someone (Outreach Campaign Only)

Adds a recipient to an Outreach Campaign. Once triggered, this action will add a recipient with name, number, and email address to the outreach campaign call queue, and we'll give them a call! ⚠️ This is for Outreach Campaign Accounts only. This will not work for a regular Virtual Receptionist account. Use the Call Someone (Virtual Receptionist) Zap for that.

Lawcus Explore Lawcus →

A legal practice management software designed for law firms to manage cases, time tracking, billing, and client communication.

Triggers
Invoice State Changed

Triggers when the status of an invoice is updated (e.g., from Draft to Approved or from Sent to Paid). Use this trigger to monitor billing progress and automate workflows based on invoice state.

Lead Moved to Stage

Triggered when a lead is advanced to a new stage in the intake pipeline. Helps automate lead nurturing steps, internal alerts, and CRM status updates for better conversion tracking.

Lead Not Hired

Triggers when a lead is marked as “Not Hired.” Helps you track lost opportunities and kick off follow-up workflows or reporting.

Matter Moved to Stage

Triggered when a matter transitions between stages within the same workflow. Use this to coordinate task delegation, update internal systems, or notify stakeholders as the matter progresses.

Matter Closed

Triggers when a legal matter is marked as closed. Perfect for initiating post-matter processes like archiving, invoicing, or client follow-up.

New Communication

Triggers when a new communication is logged in the system (e.g., emails, calls, or messages). Ideal for keeping your team or CRM in sync with the latest client interactions.

Actions
User Activated Workflow

Initiates the activation of a user activated workflow as part of an automated workflow process.

Create Communication

Generates a new communication entry, such as an email, phone call, or internal message.

Create Company

Creates a new company or organizational contact. Useful for client intake, corporate record management, and linking to matters or leads.

Add Note to Contact

Adds a new note to an existing contact profile, enhancing client relationship documentation.

Create Event

Schedules a new event in the calendar. Facilitates appointment setting, court dates, or task deadlines within your legal workflow.

Create Expense Entry

Records a new expense item in the system. Useful for logging reimbursable costs, hard/soft disbursements, or firm-related expenditures.

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Customer Stories

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Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
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Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
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Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about Smith.ai + Lawcus

Is there a pre-built Smith.ai + Lawcus automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Smith.ai and Lawcus's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Smith.ai or Lawcus connector?

No. The Agent works whether or not Smith.ai or Lawcus already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Lawcus and Smith.ai help track phone communications?

Inbound calls, text messages, and missed calls handled in Smith.ai can automatically log activities or update lead profiles directly inside Lawcus.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in Lawcus can prompt Smith.ai to send an automated SMS confirmation or message to the client.

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