SMTP.com Botsify

SMTP.com + Botsify Integrations, Built by an AI Agent

Put SMTP.com + Botsify to work with AI and enterprise-grade automation

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See the kind of workflows teams build with SMTP.com and Botsify below — describe the exact one you want above and the Agent builds it on demand.

SMTP.com + Botsify When a new subscriber joins from Facebook in Botsify, send a welcome email via SMTP.com. See details
Send follow-up emails to new chat leads When a lead is captured by Botsify, automatically send a welcome and follow-up email from SMTP.com to continue the conversation. See details
Draft email responses when chat conversation is handed off When a customer chat is handed off in Botsify, automatically generate a draft email in SMTP.com with conversation details ready for rep review. See details
Generate bot summaries and support tickets from incoming emails When a new customer email is received in SMTP.com, send the text to Botsify to generate an automated answer or open a support ticket. See details

Browse the full workflow library →

Looking to achieve something else with SMTP.com and Botsify?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for SMTP.com and Botsify

Everything SMTP.com and Botsify can do inside a workflow — the triggers that start one and the actions that run when it fires.

SMTP.com Explore SMTP.com →

SMTP.com is a transactional email delivery service designed for reliable bulk email sending and delivery tracking.

Triggers
New Click

Triggers when a new link click is registered by SMTP.com for this channel.

New Complaint

Triggers when a new spam complaint is received by SMTP.com for this channel.

New Hard Bounce

Triggers when SMTP.com receives a new hard bounce event for this channel.

New Open

Triggers when a new email open is registered by SMTP.com for this channel.

New Sending Event

Triggers when a new sending event happens while delivering your email (includes: received, queued, delivered, failed, hard_bounced, bounceback).

New Unsubscribe

Triggers when SMTP.com receives an unsubscribe request for this channel.

Actions
Send Email

Sends email via this channel.

Botsify Explore Botsify →

Botsify is an automated chatbot building platform designed to manage customer support queries and automate lead capture across messaging channels.

Triggers
Botsify Human Help

Triggers when a person talking to Bot needs Human Help.

A New Subscriber From Facebook

Triggers when there is a new user started talking to your Facebook Bot.

Form Submitted

Triggers when a user submits form.

Get User Conversations

Fetch all user conversations using the provided user id.

New Lead

Triggers when any when any website bot would collect a lead from user.

User Attribute Added

Triggers when any when any user attribute is added.

Actions
Create Story

Creates a new story.

Send Broadcast

Send Broadcast message to Bot's Facebook Users.

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Customer Stories

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Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
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Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

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FAQ

Common questions about SMTP.com + Botsify

Is there a pre-built SMTP.com + Botsify automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches SMTP.com and Botsify's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built SMTP.com or Botsify connector?

No. The Agent works whether or not SMTP.com or Botsify already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How do Botsify and SMTP.com work together?

Connecting them bridges live website chat and email, letting you email chat leads, save conversation context, and generate AI draft responses for incoming emails.

Can chat transcripts from Botsify be sent automatically via email?

Yes, when leads or support conversations end in Botsify, summary emails or follow-up drafts can be created automatically in SMTP.com.

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