SMTP.com + Tidio Integrations, Built by an AI Agent
Put SMTP.com + Tidio to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between SMTP.com and Tidio
See the kind of workflows teams build with SMTP.com and Tidio below — describe the exact one you want above and the Agent builds it on demand.
Convert customer emails into support tickets
When a new customer email is received in SMTP.com, automatically create a tracking ticket in Tidio.
See details
Send urgent alerts for SLA breaches
When an SLA deadline is breached in Tidio, automatically send an urgent notification email to support managers via SMTP.com.
See details
Browse the full workflow library →
Looking to achieve something else with SMTP.com and Tidio?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for SMTP.com and Tidio
Everything SMTP.com and Tidio can do inside a workflow — the triggers that start one and the actions that run when it fires.
SMTP.com Explore SMTP.com →
SMTP.com is a transactional email delivery service designed for reliable bulk email sending and delivery tracking.
TriggersTriggers when a new link click is registered by SMTP.com for this channel.
Triggers when a new spam complaint is received by SMTP.com for this channel.
Triggers when SMTP.com receives a new hard bounce event for this channel.
Triggers when a new email open is registered by SMTP.com for this channel.
Triggers when a new sending event happens while delivering your email (includes: received, queued, delivered, failed, hard_bounced, bounceback).
Triggers when SMTP.com receives an unsubscribe request for this channel.
Sends email via this channel.
Tidio Explore Tidio →
Tidio is a customer support application combining live chat, AI chatbots, and email ticketing into a unified communication tool.
TriggersTriggers when a contact is sent from the chosen node in your bot.
Other Email apps on Knit
Explore more Email integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
ActiveCampaign Postmark
ActiveCampaign Postmark is a transactional email delivery service designed to help developers send application emails and monitor delivery performance.
Amazon SES
A cloud-based email sending service designed to send transactional, notification, and bulk marketing emails reliably.
Autoklose
Autoklose is an email sales automation platform designed to manage contacts, automate outreach campaigns, and engage prospects.
Bluetick.io
Bluetick.io is an automated email follow-up platform designed to help sales teams engage prospects and streamline outreach.
Connect 365
Connect 365 is an automated email outreach application that delivers personal cold prospect messaging directly through web email accounts.
EcoSend
EcoSend is a climate-conscious email platform designed to help businesses send marketing campaigns and transactional emails sustainably.
Elastic Email
Elastic Email is an email marketing and transactional email delivery platform featuring SMTP relay and email API services.
Gmail
Gmail is a free email service developed by Google that allows users to send, receive, and manage messages.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Algomo
Algomo is an AI-powered customer support platform that automates customer service inquiries through intelligent chatbots and ticketing integrations.
Alive5
Alive5 is a digital customer support platform that provides live chat and messaging tools to assist website visitors and customers.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Chaport
Chaport is a live chat and customer support messaging software designed for websites to engage visitors and resolve support inquiries.
Chat Agents
Chat Agents is a live chat support service providing human agents to manage website customer inquiries and support tickets.
ChatAIBot
ChatAIBot is an automated customer support platform that handles client inquiries and support tickets using artificial intelligence.
ChatBeacon
ChatBeacon is a live chat and customer engagement software platform that helps businesses convert website visitors into active customers.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about SMTP.com + Tidio
Is there a pre-built SMTP.com + Tidio automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches SMTP.com and Tidio's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built SMTP.com or Tidio connector?
No. The Agent works whether or not SMTP.com or Tidio already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting SMTP.com and Tidio help customer support teams?
Support emails are converted into organized tickets automatically, while ticket updates send email replies to keep customers informed.
Can urgent ticket alerts be sent via email?
Yes, events like SLA breaches or ticket reassignments in Tidio can instantly send email alerts through SMTP.com.