Snappy Odoo

Snappy + Odoo Integrations, Built by an AI Agent

Put Snappy + Odoo to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Snappy and Odoo below — describe the exact one you want above and the Agent builds it on demand.

Snappy + Odoo When an unassigned ticket is generated in Snappy, create or update a lead in Odoo CRM. See details
Open onboarding support tickets for newly closed deals When a deal is won in Odoo, automatically create a ticket in Snappy so support engineers can initiate customer onboarding. See details
Log activity in CRM when customer tickets are created When a new ticket is created in Snappy, automatically log activity in Odoo so account managers stay informed of open customer issues. See details
Update deal stages when critical support SLAs are breached If an SLA is breached in Snappy, automatically update the deal stage in Odoo to alert sales leaders of potential account risks. See details

Browse the full workflow library →

Looking to achieve something else with Snappy and Odoo?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Snappy and Odoo

Everything Snappy and Odoo can do inside a workflow — the triggers that start one and the actions that run when it fires.

Snappy Explore Snappy →

Snappy is a customer support ticketing tool that helps teams manage, organize, and respond to incoming customer inquiries efficiently.

Triggers
New Ticket

Triggers when a new ticket is added.

New Unassigned Ticket

Triggers on any new, unassigned tickets from a mailbox.

New Waiting Ticket Assigned to Me

Triggers on and waiting ticket assigned to you.

New Wall Post

Triggers when a new post is added to the team wall.

Actions
Create Wall Post

Creates a post on the team wall.

Create Note As Customer

Creates a note as the customer.

Create Note To Customer

Creates a note to the customer.

Odoo Explore Odoo →

Odoo CRM is an open-source sales management module that helps businesses track leads, manage sales pipelines, and analyze deal performance.

Triggers
New Lead

Triggers on a new lead.

Actions
Create Lead

Creates a lead.

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Customer Stories

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A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
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Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about Snappy + Odoo

Is there a pre-built Snappy + Odoo automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Snappy and Odoo's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Snappy or Odoo connector?

No. The Agent works whether or not Snappy or Odoo already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

What business advantages come from linking Odoo and Snappy?

It breaks down silos between sales and support, giving account managers visibility into tickets and allowing closed sales to trigger onboarding workflows.

Can closing a deal automatically generate a ticket for customer success?

Yes, marking a deal as won in Odoo can automatically generate a ticket in Snappy for implementation support.

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