SolarWinds Service Desk + Planview AgilePlace Integrations, Built by an AI Agent
Put SolarWinds Service Desk + Planview AgilePlace to work with AI and enterprise-grade automation
Learn more about SolarWinds Service Desk integrations or talk to a human
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Workflows you can build between SolarWinds Service Desk and Planview AgilePlace
See the kind of workflows teams build with SolarWinds Service Desk and Planview AgilePlace below — describe the exact one you want above and the Agent builds it on demand.
SolarWinds Service Desk + Planview AgilePlace
Sync cards created in specific lanes in Planview AgilePlace with SolarWinds Service Desk tickets.
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Convert escalated support tickets into development tasks
When a high-priority customer issue is logged in SolarWinds Service Desk, create a matching task in Planview AgilePlace for product engineers to investigate.
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Resolve customer tickets automatically when tasks complete
When an engineer marks a bug fix task as complete in Planview AgilePlace, update the status of the related support ticket in SolarWinds Service Desk so support can notify the customer.
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Flag SLA breaches on project management task boards
If a critical ticket breaches its resolution SLA in SolarWinds Service Desk, post an urgent warning comment directly on the related task in Planview AgilePlace.
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Browse the full workflow library →
Looking to achieve something else with SolarWinds Service Desk and Planview AgilePlace?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for SolarWinds Service Desk and Planview AgilePlace
Everything SolarWinds Service Desk and Planview AgilePlace can do inside a workflow — the triggers that start one and the actions that run when it fires.
SolarWinds Service Desk Explore SolarWinds Service Desk →
An IT service management software that handles help desk tickets, asset tracking, and service request fulfillment.
TriggersNew asset in your inventory.
New change in your service desk.
New contract was added.
New hardware in your inventory.
Triggers when a new incident is created.
New problem in your service desk.
Add a new asset to your inventory.
Add a new change to your service desk.
Create a new contract.
Add a new hardware to your inventory.
Add a new incident to your service desk.
Add a new problem to your service desk.
Planview AgilePlace Explore Planview AgilePlace →
Planview AgilePlace is enterprise visual management and project management software designed for planning, tracking, and coordinating workflows.
TriggersTriggers when a card enters a specified lane.
Triggers when a card is created in a specific lane.
Triggers when a card is created anywhere on a board.
Triggers when a card moves to/from any lane on a board.
Triggers when a card is updated anywhere on a board.
Adds a card type to a board if it doesn't already exist
Add a Comment to a Card or Task
Add Custom Field Choice Item to Dropdown
Add tags to an existing card (or task).
Assign a User to a Card (Or Task)
Block a Card (Or Task)
Other Ticketing apps on Knit
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BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
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Chaport is a live chat and customer support messaging software designed for websites to engage visitors and resolve support inquiries.
Chat Agents
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ChatAIBot
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ChatBeacon
ChatBeacon is a live chat and customer engagement software platform that helps businesses convert website visitors into active customers.
Other Project Management apps on Knit
Explore more Project Management integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
10,000ft
A high-level resource management and project planning software designed to help businesses manage team capacity and project forecasts.
1st things 1st
1st things 1st is prioritization software designed to help teams analyze, rank, and organize project goals and tasks.
Accelo
Accelo is a cloud service operations platform designed to automate client work, retainers, and business management workflows.
ActiveCollab
A project management and collaboration software that helps teams organize work tasks, track time, and invoice client work.
Acute
Acute is a product feedback management software that allows SaaS teams to collect feature requests, prioritize roadmaps, and engage users.
AdaptiveWork
AdaptiveWork is an enterprise project and portfolio management solution that helps teams track work, resources, and project status.
Aero Workflow
A practice management and workflow automation application built specifically for accounting professionals and bookkeeping firms.
Agiled
An all-in-one business management platform offering project planning, client management, invoicing, time tracking, and HR management.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about SolarWinds Service Desk + Planview AgilePlace
Is there a pre-built SolarWinds Service Desk + Planview AgilePlace automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches SolarWinds Service Desk and Planview AgilePlace's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built SolarWinds Service Desk or Planview AgilePlace connector?
No. The Agent works whether or not SolarWinds Service Desk or Planview AgilePlace already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
What's the most common Project Management + Ticketing automation?
Creating a task in Planview AgilePlace whenever a ticket in SolarWinds Service Desk is escalated or tagged as a bug, with a two-way status sync so support sees engineering progress without leaving SolarWinds Service Desk.
Can status updates flow back to the original ticket?
Yes — when the linked task in Planview AgilePlace changes status, the Agent can post that update back onto the original ticket in SolarWinds Service Desk automatically.