SolarWinds Service Desk + SMMware Integrations, Built by an AI Agent
Put SolarWinds Service Desk + SMMware to work with AI and enterprise-grade automation
Learn more about SolarWinds Service Desk integrations or talk to a human
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Workflows you can build between SolarWinds Service Desk and SMMware
See the kind of workflows teams build with SolarWinds Service Desk and SMMware below — describe the exact one you want above and the Agent builds it on demand.
SolarWinds Service Desk + SMMware
When a new organization is created in SMMware, sync the organization record to SolarWinds Service Desk.
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Start timers when support tickets are assigned
When a support ticket is assigned in SolarWinds Service Desk, automatically start a timer in SMMware so agents accurately track live resolution time.
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Add ticket comments when new time entries are logged
Whenever a new time entry is logged in SMMware, automatically post a detailed ticket comment in SolarWinds Service Desk summarizing work completed.
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Create new projects when SLA breaches occur
When a ticket SLA is breached in SolarWinds Service Desk, automatically create a dedicated recovery project in SMMware to track escalation hours.
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Browse the full workflow library →
Looking to achieve something else with SolarWinds Service Desk and SMMware?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for SolarWinds Service Desk and SMMware
Everything SolarWinds Service Desk and SMMware can do inside a workflow — the triggers that start one and the actions that run when it fires.
SolarWinds Service Desk Explore SolarWinds Service Desk →
An IT service management software that handles help desk tickets, asset tracking, and service request fulfillment.
TriggersNew asset in your inventory.
New change in your service desk.
New contract was added.
New hardware in your inventory.
Triggers when a new incident is created.
New problem in your service desk.
Add a new asset to your inventory.
Add a new change to your service desk.
Create a new contract.
Add a new hardware to your inventory.
Add a new incident to your service desk.
Add a new problem to your service desk.
SMMware Explore SMMware →
SMMware is a business management application built for senior move managers to handle scheduling, time tracking, and client billing.
TriggersTriggers when a new associate is created.
Triggers when a new client is created.
Triggers when a new contact is created.
Triggers when a new event is created.
Trigger when a new contact is created.
Creates an Associate
Creates a Client.
Creates a Contact
Creates an event in the system
Creates an Organization
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Algomo
Algomo is an AI-powered customer support platform that automates customer service inquiries through intelligent chatbots and ticketing integrations.
Alive5
Alive5 is a digital customer support platform that provides live chat and messaging tools to assist website visitors and customers.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Chaport
Chaport is a live chat and customer support messaging software designed for websites to engage visitors and resolve support inquiries.
Chat Agents
Chat Agents is a live chat support service providing human agents to manage website customer inquiries and support tickets.
ChatAIBot
ChatAIBot is an automated customer support platform that handles client inquiries and support tickets using artificial intelligence.
ChatBeacon
ChatBeacon is a live chat and customer engagement software platform that helps businesses convert website visitors into active customers.
Other Time Tracking apps on Knit
Explore more Time Tracking integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
actiTIME
actiTIME is time tracking software designed for tracking work hours, project progress, and managing scope.
Aerion
Aerion is a time tracking software that monitors employee work hours, task progress, and labor productivity for businesses.
Avaza
Avaza is a cloud-based business management platform that provides project management, time tracking, expense reporting, and invoicing.
Buddy Punch
An online employee time tracking software that offers digital timecards, GPS tracking, and attendance management for teams.
busybusy
busybusy is a time tracking and job costing software application designed for construction and field service teams.
ClickTime
A web-based timesheet and expense tracking platform that helps businesses monitor employee hours, project budgets, and workforce productivity.
Clockify
A time tracking and timesheet application that allows teams to track work hours across projects and tasks.
ClockIt
ClockIt is a time and attendance tracking platform that allows businesses to monitor employee hours, shifts, and locations.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about SolarWinds Service Desk + SMMware
Is there a pre-built SolarWinds Service Desk + SMMware automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches SolarWinds Service Desk and SMMware's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built SolarWinds Service Desk or SMMware connector?
No. The Agent works whether or not SolarWinds Service Desk or SMMware already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting SMMware with SolarWinds Service Desk help customer support teams?
It allows agents to automatically create time logs in SMMware based on support ticket updates in SolarWinds Service Desk, ensuring accurate billing for technical assistance.
Can starting a timer in SMMware update ticket progress in SolarWinds Service Desk?
Yes, starting work in SMMware can automatically add internal ticket comments or adjust status values in SolarWinds Service Desk to keep clients informed.