Support Board Odoo

Support Board + Odoo Integrations

Put Support Board + Odoo to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Support Board and Odoo below — describe the exact one you want above and the Agent builds it on demand.

Support Board + Odoo When a new conversation starts in Support Board, create a lead or opportunity in Odoo CRM.
Open onboarding support tickets for newly closed deals When a deal is won in Odoo, automatically create a ticket in Support Board so support engineers can initiate customer onboarding. See details
Log activity in CRM when customer tickets are created When a new ticket is created in Support Board, automatically log activity in Odoo so account managers stay informed of open customer issues. See details
Update deal stages when critical support SLAs are breached If an SLA is breached in Support Board, automatically update the deal stage in Odoo to alert sales leaders of potential account risks. See details

Browse the full workflow library →

Looking to achieve something else with Support Board and Odoo?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Support Board and Odoo

Everything Support Board and Odoo can do inside a workflow — the triggers that start one and the actions that run when it fires.

Support Board Explore Support Board →

Support Board is a customer support platform providing live chat, automated AI chatbots, and a desk ticketing system for websites.

Triggers
Conversation Status Updated

Triggers when the status code of a conversation changes.

Dialogflow Message

Triggers when the Dialogflow send a reply to a user message.

Email Sent

Triggers when a notification email is sent to a user or agent. Docs at https://board.support/docs/api/web#email-sent .

New Login

Triggers when a user login successfully from the login form of the chat. This Webhook is sent only if the login is successful.

Message Deleted

Triggers when a message is deleted.

New Conversation

Triggers when a new conversation is received in the user's chat widget.

Actions
Add Note

Adds a new note to a conversation.

Add User

Create a new user in Support Board.

Delete Note

Deletes a note from a conversation.

Delete User

Deletes a user and all linked conversations and messages.

Delete Users

Deletes multiple users and all linked conversations and messages.

Dialogflow Message

Sends a message to Dialogflow and add the Dialogflow response to an existing conversation as a new message.

Odoo Explore Odoo →

Odoo CRM is an open-source sales management module that helps businesses track leads, manage sales pipelines, and analyze deal performance.

Triggers
New Lead

Triggers on a new lead.

Actions
Create Lead

Creates a lead.

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Support Board + Odoo

Is there a pre-built Support Board + Odoo automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Support Board and Odoo's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Support Board or Odoo connector?

No. The Agent works whether or not Support Board or Odoo already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

What business advantages come from linking Odoo and Support Board?

It breaks down silos between sales and support, giving account managers visibility into tickets and allowing closed sales to trigger onboarding workflows.

Can closing a deal automatically generate a ticket for customer success?

Yes, marking a deal as won in Odoo can automatically generate a ticket in Support Board for implementation support.

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