SupportBee Todoist

SupportBee + Todoist Integrations, Built by an AI Agent

Put SupportBee + Todoist to work with AI and enterprise-grade automation

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See the kind of workflows teams build with SupportBee and Todoist below — describe the exact one you want above and the Agent builds it on demand.

SupportBee + Todoist When a new support ticket is created in SupportBee, add a task to Todoist. See details
Convert escalated support tickets into development tasks When a high-priority customer issue is logged in SupportBee, create a matching task in Todoist for product engineers to investigate. See details
Resolve customer tickets automatically when tasks complete When an engineer marks a bug fix task as complete in Todoist, update the status of the related support ticket in SupportBee so support can notify the customer. See details
Flag SLA breaches on project management task boards If a critical ticket breaches its resolution SLA in SupportBee, post an urgent warning comment directly on the related task in Todoist. See details

Browse the full workflow library →

Looking to achieve something else with SupportBee and Todoist?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for SupportBee and Todoist

Everything SupportBee and Todoist can do inside a workflow — the triggers that start one and the actions that run when it fires.

SupportBee Explore SupportBee →

A collaborative email-based help desk software that helps customer support teams organize and respond to customer emails.

Triggers
New Agent Reply

Triggers when an agent replies to a ticket.

New Comment

Triggers when a new comment is added to a ticket.

New Customer Reply

Triggers when a customer replies to a ticket.

New Ticket

Triggers when there is a New Ticket in your SupportBee account.

Actions
Create Ticket

Creates a New Ticket in your SupportBee account.

Todoist Explore Todoist →

Todoist is a task management and to-do list application that helps individuals and teams organize, prioritize, and complete daily tasks.

Triggers
New Completed Task

Triggers when you complete a task (including recurring tasks) on a project.

New Incomplete Task

Triggers when you add an incomplete task to a project.

New Project

Triggers when a new project is created.

Actions
Invite User to Project

Sends an e-mail to a person, inviting them to use one of your projects.

Mark Task as Completed

Marks a task as being completed.

Move Task to Section

Move a Task to a different Section.

Add Comment to Task

Adds a comment to a task (only available for Todoist Premium users).

Add Comment to Project

Adds a new comment to a project (only available for Todoist Premium users).

Create Project

Creates a new project.

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about SupportBee + Todoist

Is there a pre-built SupportBee + Todoist automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches SupportBee and Todoist's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built SupportBee or Todoist connector?

No. The Agent works whether or not SupportBee or Todoist already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

What's the most common Project Management + Ticketing automation?

Creating a task in Todoist whenever a ticket in SupportBee is escalated or tagged as a bug, with a two-way status sync so support sees engineering progress without leaving SupportBee.

Can status updates flow back to the original ticket?

Yes — when the linked task in Todoist changes status, the Agent can post that update back onto the original ticket in SupportBee automatically.

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