Switchboard Google Business Profile

Switchboard + Google Business Profile Integrations, Built by an AI Agent

Put Switchboard + Google Business Profile to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Switchboard and Google Business Profile below — describe the exact one you want above and the Agent builds it on demand.

Switchboard + Google Business Profile Sync updated contact information between Switchboard and Google Business Profile. See details
Send instant welcome SMS messages to new leads When a contact subscribes to a list in Google Business Profile, dispatch an SMS message through Switchboard to give them instant access to introductory offers. See details
Turn missed calls into email subscribers When a call is missed in Switchboard, automatically add the caller's contact information as a subscriber in Google Business Profile for automated nurture campaigns. See details
Segment contacts based on inbound text messages When an inbound SMS is received in Switchboard, update the sender's subscriber record in Google Business Profile by assigning them to a targeted audience segment. See details

Browse the full workflow library →

Looking to achieve something else with Switchboard and Google Business Profile?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Switchboard and Google Business Profile

Everything Switchboard and Google Business Profile can do inside a workflow — the triggers that start one and the actions that run when it fires.

Switchboard Explore Switchboard →

Switchboard is a business communications solution providing phone call management and SMS messaging capabilities for teams.

Triggers
Contact Created or Updated

Triggers when a contact is created or updated on your Switchboard account.

Contact Replied

Triggers when a contact replies to your Switchboard account.

Actions
Create or Update Contact

Creates a new contact, or updates the contact if one exists with the same phone number.

Google Business Profile Explore Google Business Profile →

Google Business Profile is a management tool that enables business owners to customize their online business listing on Google Search and Maps.

Triggers
New Review

Triggers when a new review is created.

Updated Review

Triggers when an existing review is updated. New reviews do not trigger this; use New Review for that.

Actions
Create Post

Creates a post for a specified location.

Create Reply

Creates a reply for a specified review or updates the reply if one already exists. This action is best used with the Google My Business New Review trigger.

API Request (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

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Customer Stories

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Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
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Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about Switchboard + Google Business Profile

Is there a pre-built Switchboard + Google Business Profile automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Switchboard and Google Business Profile's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Switchboard or Google Business Profile connector?

No. The Agent works whether or not Switchboard or Google Business Profile already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can I send automated text messages when someone joins a marketing list?

Yes, as soon as a subscriber signs up in Google Business Profile, you can send a targeted SMS or voice message through Switchboard to increase engagement.

How can missed phone calls feed into email marketing flows?

When a prospect calls and leaves a missed call in Switchboard, their contact details are added as a subscriber in Google Business Profile to receive follow-up emails.

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