Switchboard Google Business Profile

When contact created or updated in Switchboard, sync it to Google Business Profile.

Sync updated contact information between Switchboard and Google Business Profile.

Try:

See all Switchboard + Google Business Profile integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Switchboard Explore Switchboard →

Triggers
New inbound SMS

Fires when a new text message is received in Switchboard.

New call

Fires when a new call comes in or out through Switchboard.

Missed call

Fires when a call is missed in Switchboard.

Call recording ready

Fires when a call recording finishes processing in Switchboard.

Actions
Send an SMS or MMS

Sends a text message through Switchboard.

Place an outbound call

Starts an outbound call via Switchboard.

Create or update a contact

Creates or updates a contact in Switchboard.

Send a voice message

Sends a recorded voice message via Switchboard.

Google Business Profile Explore Google Business Profile →

Triggers
New review

Fires when a customer leaves a new review in Google Business Profile.

Review updated

Fires when a review is edited or answered in Google Business Profile.

New survey response

Fires when a customer answers a feedback survey in Google Business Profile.

Actions
Send a review request

Invites a customer to leave a review with Google Business Profile.

Create or update a customer

Adds or updates a customer contact in Google Business Profile.

Reply to a review

Posts a public reply to a review in Google Business Profile.

Send instant welcome SMS messages to new leads When a contact subscribes to a list in Google Business Profile, dispatch an SMS message through Switchboard to give them instant access to introductory offers. See details
Turn missed calls into email subscribers When a call is missed in Switchboard, automatically add the caller's contact information as a subscriber in Google Business Profile for automated nurture campaigns. See details
Segment contacts based on inbound text messages When an inbound SMS is received in Switchboard, update the sender's subscriber record in Google Business Profile by assigning them to a targeted audience segment. See details

See all Switchboard + Google Business Profile integrations →  ·  Browse the full workflow library →

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FAQ

Common questions

Can Knit build “When contact created or updated in Switchboard, sync it to Google Business Profile.” between Switchboard and Google Business Profile?

Yes — describe it in the box above and Knit's Integrations Agent researches Switchboard and Google Business Profile's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can I send automated text messages when someone joins a marketing list?

Yes, as soon as a subscriber signs up in Google Business Profile, you can send a targeted SMS or voice message through Switchboard to increase engagement.

How can missed phone calls feed into email marketing flows?

When a prospect calls and leaves a missed call in Switchboard, their contact details are added as a subscriber in Google Business Profile to receive follow-up emails.

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