Teamwork Desk Keap

Teamwork Desk + Keap Integrations, Built by an AI Agent

Put Teamwork Desk + Keap to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Teamwork Desk and Keap below — describe the exact one you want above and the Agent builds it on demand.

Teamwork Desk + Keap When a ticket is assigned in Teamwork Desk, update contact owner details and activity history in Keap. See details
Open onboarding support tickets for newly closed deals When a deal is won in Keap, automatically create a ticket in Teamwork Desk so support engineers can initiate customer onboarding. See details
Log activity in CRM when customer tickets are created When a new ticket is created in Teamwork Desk, automatically log activity in Keap so account managers stay informed of open customer issues. See details
Update deal stages when critical support SLAs are breached If an SLA is breached in Teamwork Desk, automatically update the deal stage in Keap to alert sales leaders of potential account risks. See details

Browse the full workflow library →

Looking to achieve something else with Teamwork Desk and Keap?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Teamwork Desk and Keap

Everything Teamwork Desk and Keap can do inside a workflow — the triggers that start one and the actions that run when it fires.

Teamwork Desk Explore Teamwork Desk →

Teamwork Desk is customer support helpdesk software that centralizes incoming support tickets and email conversations for service teams.

Triggers
New Agent Reply

Triggers when an agent sends a new reply.

New Customer

Triggers when a new customer is created.

New Customer Reply

Triggers when a customer sends a new reply.

Thread Edited

Triggers when a thread has been edited.

Ticket Assigned

Triggers when a ticket is assigned.

New Ticket

Triggers when a new ticket is created.

Actions
Add Reply to Ticket

Add a reply to a ticket.

Assign Ticket

Assigns ticket to the specified user.

Create Customer

Creates a new customer.

Create Ticket

Creates a new ticket.

Link Task to Ticket

Links a Teamwork Projects task to a ticket.

Unassign Ticket

Unassigns a ticket.

Keap Explore Keap →

Keap is a CRM and sales automation platform designed for small businesses to manage lead collection, customer records, and payment collecting in one place.

Triggers
New Action Sequence

Triggers when a new Action Sequence is added.

New Affiliate

For Ulimate users, triggers when a new affiliate is added.

New Appointment Event

For Ultimate users: triggers when a new appointment is added, deleted, or edited.

New Company Event

Triggers when a company is added, deleted, or edited.

New Contact

Triggers when a new contact is created.

New Invoice Event

Triggers when a invoice is added, deleted, or edited.

Actions
Create Product

Creates a Product

Create Company

Creates a Company

Create Invoice

Creates an invoice with line items.

Create Note

Creates a new note on a contact record

Create Task

Creates a new task on a contact

Add a Product to an Invoice

Add a product to an already existing Invoice

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Teamwork Desk + Keap

Is there a pre-built Teamwork Desk + Keap automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Teamwork Desk and Keap's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Teamwork Desk or Keap connector?

No. The Agent works whether or not Teamwork Desk or Keap already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

What business advantages come from linking Keap and Teamwork Desk?

It breaks down silos between sales and support, giving account managers visibility into tickets and allowing closed sales to trigger onboarding workflows.

Can closing a deal automatically generate a ticket for customer success?

Yes, marking a deal as won in Keap can automatically generate a ticket in Teamwork Desk for implementation support.

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