Open onboarding support tickets for newly closed deals
When a deal is won in Keap, automatically create a ticket in Teamwork Desk so support engineers can initiate customer onboarding.
See all Teamwork Desk + Keap integrations or talk to a human
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Teamwork Desk Explore Teamwork Desk →
TriggersFires when a new support ticket or chat conversation starts in Teamwork Desk.
Fires when a ticket's status changes in Teamwork Desk.
Fires when a ticket in Teamwork Desk is assigned to an agent.
Fires when a ticket in Teamwork Desk breaches its response SLA.
Creates a new ticket in Teamwork Desk.
Updates a ticket's status in Teamwork Desk.
Assigns a ticket in Teamwork Desk to an agent.
Posts a reply or internal note on a ticket or conversation in Teamwork Desk.
Keap Explore Keap →
TriggersFires when a new contact or lead is added to Keap.
Fires when a field on a contact changes in Keap.
Fires when a deal, case or record moves to a new stage in Keap.
Fires when a deal is marked won in Keap.
Creates or updates a contact in Keap.
Creates a new deal in Keap.
Moves a deal or record to a new stage in Keap.
Logs a call, email, or note against a record in Keap.
More Teamwork Desk + Keap workflows
Log activity in CRM when customer tickets are created
When a new ticket is created in Teamwork Desk, automatically log activity in Keap so account managers stay informed of open customer issues.
See details
Update deal stages when critical support SLAs are breached
If an SLA is breached in Teamwork Desk, automatically update the deal stage in Keap to alert sales leaders of potential account risks.
See details
See all Teamwork Desk + Keap integrations → · Browse the full workflow library →
Common questions
Can Knit build “Open onboarding support tickets for newly closed deals” between Teamwork Desk and Keap?
Yes — describe it in the box above and Knit's Integrations Agent researches Teamwork Desk and Keap's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
What business advantages come from linking Keap and Teamwork Desk?
It breaks down silos between sales and support, giving account managers visibility into tickets and allowing closed sales to trigger onboarding workflows.
Can closing a deal automatically generate a ticket for customer success?
Yes, marking a deal as won in Keap can automatically generate a ticket in Teamwork Desk for implementation support.