TESS Zenvia

TESS + Zenvia Integrations

Put TESS + Zenvia to work with AI and enterprise-grade automation

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See the kind of workflows teams build with TESS and Zenvia below — describe the exact one you want above and the Agent builds it on demand.

TESS + Zenvia When a WhatsApp message is received in Zenvia, forward the payload to TESS for automated response processing.
Text newly qualified leads automatically When TESS successfully qualifies a prospect, instantly send them a personalized text message through Zenvia to schedule next steps. See details
Process incoming text messages with AI When a customer sends an SMS to Zenvia, run an agent in TESS to analyze the inquiry and generate an appropriate response. See details
Save conversation outcomes to phone contact records After an AI conversation finishes in TESS, automatically update the corresponding contact details in Zenvia with key notes from the call. See details

Browse the full workflow library →

Looking to achieve something else with TESS and Zenvia?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for TESS and Zenvia

Everything TESS and Zenvia can do inside a workflow — the triggers that start one and the actions that run when it fires.

TESS Explore TESS →

TESS is an artificial intelligence agent platform that automates complex operational workflows and tasks across various enterprise systems.

Actions
Execute an Agent

This action executes an Agent and returns the generated content, such as chat, images, videos, or text. This action should be used for the majority of Agents, but if you encounter a timeout, you can use the ‘Execute Long Running Agent’ action instead.

Execute Long Running Agent

This action executes an Agent and returns the IDs from the Agent Execution Response. It is ideal for long-running Agents and may require the use of the ‘Agent Execute Response’ action to retrieve the generated content. While the ‘Execute Agent’ action is typically preferred, this alternative can be used if a timeout occurs during execution

Zenvia Explore Zenvia →

A multi-channel customer communication platform that enables businesses to send SMS, WhatsApp messages, and automated notification alerts.

Triggers
Facebook Message Received

Triggers when a new message has been sent to your connected page.

SMS Message Received

Triggers when a new SMS message has been received.

WhatsApp Message Received

Triggers when a new WhatsApp message has been received.

Actions
Send SMS

Sends a new SMS.

Send Whatsapp

Sends a WhatsApp message.

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Customer Stories

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Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
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Huynh H
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A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
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Rohit Singh
GM, Payoneer Workforce Management

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FAQ

Common questions about TESS + Zenvia

Is there a pre-built TESS + Zenvia automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches TESS and Zenvia's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built TESS or Zenvia connector?

No. The Agent works whether or not TESS or Zenvia already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

What are the benefits of integrating TESS with Zenvia?

Linking TESS and Zenvia allows you to automate phone calls and SMS messaging based on AI interactions, ensuring prospects receive immediate touchpoints.

Can AI agents handle responses to incoming text messages?

Yes, when an inbound text arrives in Zenvia, TESS can evaluate the message and run automated follow-up steps immediately.

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