Save conversation outcomes to phone contact records

After an AI conversation finishes in TESS, automatically update the corresponding contact details in Zenvia with key notes from the call.

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

TESS Explore TESS →

Triggers

Agent run completed

Fires when an TESS agent finishes a task or run.

Call or conversation completed

Fires when an TESS agent finishes a call or conversation.

Lead qualified by agent

Fires when an TESS agent marks a lead qualified.

Actions

Run an agent or tool

Triggers an TESS agent or tool with a set of inputs.

Start an outbound call

Has an TESS agent place an outbound call.

Add a lead to a campaign

Adds a lead to an outreach campaign in TESS.

Zenvia Explore Zenvia →

Triggers

New inbound SMS

Fires when a new text message is received in Zenvia.

New call

Fires when a new call comes in or out through Zenvia.

Missed call

Fires when a call is missed in Zenvia.

Call recording ready

Fires when a call recording finishes processing in Zenvia.

Actions

Send an SMS or MMS

Sends a text message through Zenvia.

Place an outbound call

Starts an outbound call via Zenvia.

Create or update a contact

Creates or updates a contact in Zenvia.

Send a voice message

Sends a recorded voice message via Zenvia.

Text newly qualified leads automatically When TESS successfully qualifies a prospect, instantly send them a personalized text message through Zenvia to schedule next steps. See details

Process incoming text messages with AI When a customer sends an SMS to Zenvia, run an agent in TESS to analyze the inquiry and generate an appropriate response. See details

See all TESS + Zenvia integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Save conversation outcomes to phone contact records” between TESS and Zenvia?

Yes — describe it in the box above and Knit's Integrations Agent researches TESS and Zenvia's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

What are the benefits of integrating TESS with Zenvia?

Linking TESS and Zenvia allows you to automate phone calls and SMS messaging based on AI interactions, ensuring prospects receive immediate touchpoints.

Can AI agents handle responses to incoming text messages?

Yes, when an inbound text arrives in Zenvia, TESS can evaluate the message and run automated follow-up steps immediately.