Text Request + Capsule Integrations, Built by an AI Agent
Put Text Request + Capsule to work with AI and enterprise-grade automation
Learn more about Text Request integrations or talk to a human
4.9/5 on G2·
Google for Startups Accelerator
Workflows you can build between Text Request and Capsule
See the kind of workflows teams build with Text Request and Capsule below — describe the exact one you want above and the Agent builds it on demand.
Text Request + Capsule
When payment status changes in Text Request, update client transaction notes in Capsule CRM.
See details
Send text messages to newly created leads
When a new lead is created in Capsule, automatically send a welcome SMS via Text Request to establish immediate contact.
See details
Log inbound calls and missed calls in CRM
When an inbound call or missed call occurs in Text Request, automatically log the activity on the contact's record in Capsule.
See details
Dispatch text confirmations on won deals
When a deal is won in Capsule, send an automated SMS via Text Request to confirm details with the client.
See details
Browse the full workflow library →
Looking to achieve something else with Text Request and Capsule?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Text Request and Capsule
Everything Text Request and Capsule can do inside a workflow — the triggers that start one and the actions that run when it fires.
Text Request Explore Text Request →
Text Request is a business text messaging software that allows organizations to send, receive, and manage SMS conversations from desktop and mobile.
TriggersTriggers when user subscribes to a keyword.
Triggers when user unsubscribes from a keyword.
Triggers when an outbound message delivery status changes (e.g. delivered, undelivered, failed). This is not the same as "New Message Sent", which fires when Text Request accepts the send.
Triggers when a Text Request payment request status changes (e.g. Sent, Paid, Cancelled, Failed). Use order_reference (not legacy reference_id) when matching accounting or billing systems.
Triggers when a new contact is created.
Triggers when a new message is received.
Creates a new contact.
Adds/Removes Contact Custom Field to/from an existing contact.
Adds/Removes Contact Group to/from an existing contact.
Adds/Removes Contact Tag to/from an existing contact.
Creates new Custom Field for your dashboard.
Adds Contact Group to your Text Request dashboard.
Capsule Explore Capsule →
Capsule CRM is an easy-to-use customer relationship management software that helps businesses organize contacts, manage sales opportunities, and track tasks.
TriggersTriggers when a given action is performed on a Project.
Triggers when a given action is performed on an Opportunity.
Triggers when a given action is performed on a Person or Organisation.
Triggers when a given action is performed on a Task.
Creates a new Project.
Adds a Note to an Entity.
Adds a Tag to an Entity.
Creates a new Opportunity.
Creates a new Person or Organisation.
Creates a new Task.
Other Phone & SMS apps on Knit
Explore more Phone & SMS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
2Chat
2Chat is a messaging integration platform that enables e-commerce brands to connect WhatsApp accounts to business systems for automated customer support.
46elks
46elks is a developer platform offering cloud telecommunication APIs to send and receive SMS messages, MMS, and manage phone calls.
8x8
8x8 is a cloud communications platform providing voice calling, video conferencing, team messaging, and contact center capabilities.
Abby Connect
Abby Connect is a virtual receptionist and answering service that manages incoming customer phone calls and live website chats.
Adversus Dialer
Adversus Dialer is a cloud-based predictive dialer and contact center platform designed to automate outbound telemarketing calls.
Aircall
Aircall is a cloud-based phone system and call center software integrated with sales and support tools for business communication.
allmysms
allmysms is a mobile messaging platform providing bulk SMS sending, two-way texting, and automated message notification services.
Aloware
A contact center and cloud phone system providing automated calling, texting, and sales dialer capabilities for teams.
Other CRM apps on Knit
Explore more CRM integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
10xCRM
10xCRM is a customer relationship management solution that helps sales teams organize contacts, track pipelines, and automate communications.
17hats
17hats is a business management and CRM software designed for solo entrepreneurs and small businesses to handle client workflows and invoicing.
1CRM
1CRM is an all-in-one customer relationship management solution for small and medium businesses to manage leads, orders, and service requests.
1FIT
A fitness management platform that provides users with access to multiple gyms and sports facilities under a single membership.
ABC GymSales
ABC GymSales is a sales automation and lead management tool designed specifically for health clubs and commercial fitness centers.
ABC Sales AI
ABC Sales AI is an automated sales enablement platform that assists revenue teams in prospecting, engaging, and managing prospective customer leads.
AccuLynx
AccuLynx is a dedicated roofing business management software designed to streamline contracting estimates, field management, lead tracking, and client communications.
Act!
Act! is a customer relationship management and marketing automation solution designed to manage sales pipelines, customer records, and communication histories.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Text Request + Capsule
Is there a pre-built Text Request + Capsule automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Text Request and Capsule's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Text Request or Capsule connector?
No. The Agent works whether or not Text Request or Capsule already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Capsule and Text Request help track phone communications?
Inbound calls, text messages, and missed calls handled in Text Request can automatically log activities or update lead profiles directly inside Capsule.
Can I automate text message follow-ups when deal stages change?
Yes, updating a deal stage in Capsule can prompt Text Request to send an automated SMS confirmation or message to the client.