Text Request + Instagram for Business Integrations, Built by an AI Agent
Put Text Request + Instagram for Business to work with AI and enterprise-grade automation
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Workflows you can build between Text Request and Instagram for Business
See the kind of workflows teams build with Text Request and Instagram for Business below — describe the exact one you want above and the Agent builds it on demand.
Text Request + Instagram for Business
When a new text message is received in Text Request, sync conversation logs with Instagram for Business.
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Send text alerts for direct social media mentions
When a new mention or comment is published on Instagram for Business, automatically send an SMS or MMS using Text Request so your support team never misses an inquiry.
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Queue social posts based on popular text inquiries
When a new inbound SMS is received in Text Request, automatically add a post to the queue in Instagram for Business to address trending topics publicly.
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Create phone contacts from social media interactions
When a user leaves a new mention or comment in Instagram for Business, automatically create or update a contact in Text Request to continue the conversation via text.
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Browse the full workflow library →
Looking to achieve something else with Text Request and Instagram for Business?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Text Request and Instagram for Business
Everything Text Request and Instagram for Business can do inside a workflow — the triggers that start one and the actions that run when it fires.
Text Request Explore Text Request →
Text Request is a business text messaging software that allows organizations to send, receive, and manage SMS conversations from desktop and mobile.
TriggersTriggers when user subscribes to a keyword.
Triggers when user unsubscribes from a keyword.
Triggers when an outbound message delivery status changes (e.g. delivered, undelivered, failed). This is not the same as "New Message Sent", which fires when Text Request accepts the send.
Triggers when a Text Request payment request status changes (e.g. Sent, Paid, Cancelled, Failed). Use order_reference (not legacy reference_id) when matching accounting or billing systems.
Triggers when a new contact is created.
Triggers when a new message is received.
Creates a new contact.
Adds/Removes Contact Custom Field to/from an existing contact.
Adds/Removes Contact Group to/from an existing contact.
Adds/Removes Contact Tag to/from an existing contact.
Creates new Custom Field for your dashboard.
Adds Contact Group to your Text Request dashboard.
Instagram for Business Explore Instagram for Business →
Instagram for Business provides tools for companies to manage brand profiles, run ad campaigns, and engage with followers on Instagram.
TriggersTriggers when a photo or video is posted to your selected account.
Triggers when your selected account is tagged in a photo or video.
Publish one or more photos to your feed as a single post or carousel. Note : This will only work for an Instagram Business Account and not a Personal or Creator Account.
Publish a video to your Instagram feed as a Reel. Note : This will only work for an Instagram Business Account and not a Personal or Creator Account.
This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
Other Phone & SMS apps on Knit
Explore more Phone & SMS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
2Chat
2Chat is a messaging integration platform that enables e-commerce brands to connect WhatsApp accounts to business systems for automated customer support.
46elks
46elks is a developer platform offering cloud telecommunication APIs to send and receive SMS messages, MMS, and manage phone calls.
8x8
8x8 is a cloud communications platform providing voice calling, video conferencing, team messaging, and contact center capabilities.
Abby Connect
Abby Connect is a virtual receptionist and answering service that manages incoming customer phone calls and live website chats.
Adversus Dialer
Adversus Dialer is a cloud-based predictive dialer and contact center platform designed to automate outbound telemarketing calls.
Aircall
Aircall is a cloud-based phone system and call center software integrated with sales and support tools for business communication.
allmysms
allmysms is a mobile messaging platform providing bulk SMS sending, two-way texting, and automated message notification services.
Aloware
A contact center and cloud phone system providing automated calling, texting, and sales dialer capabilities for teams.
Other Social Media apps on Knit
Explore more Social Media integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Agorapulse
Agorapulse is a social media management platform that helps businesses publish content, monitor social channels, and analyze audience engagement.
Ambassify
Ambassify is an employee advocacy platform that enables organizations to engage staff and amplify marketing campaigns on social media.
Audiogram
A content creation tool that converts audio recordings into engaging social media video clips with automated captions.
Bluesky
Bluesky is a decentralized social networking platform for sharing microblogging updates and engaging with online communities.
Bluesky by Unshape
Bluesky by Unshape allows users to schedule posts and publish updates directly to the Bluesky social media network.
BrandMentions
BrandMentions is a social listening and web monitoring tool designed to track online brand mentions and market trends.
Buffer
Buffer is a social media management app that allows users to schedule posts, analyze performance, and manage multiple social accounts.
ContentStudio
ContentStudio is a social media management platform that helps businesses discover, plan, schedule, and publish content across social channels.
Customer Stories
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Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Text Request + Instagram for Business
Is there a pre-built Text Request + Instagram for Business automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Text Request and Instagram for Business's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Text Request or Instagram for Business connector?
No. The Agent works whether or not Text Request or Instagram for Business already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Text Request to Instagram for Business improve customer response times?
You can automatically send a text alert in Text Request whenever a customer leaves an urgent mention or comment on Instagram for Business.
Can I collect contacts from social channels into my phone messaging system?
Yes, public interactions such as comments in Instagram for Business can automatically create or update a contact record in Text Request.