Create tickets when call attendees join
When a registrant is added to a scheduled meeting in VivoMeetings, automatically create a follow-up ticket in Thoughtly to track follow-up tasks.
See all Thoughtly + VivoMeetings integrations or talk to a human
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Thoughtly Explore Thoughtly →
TriggersFires when a new support ticket is created in Thoughtly.
Fires when a ticket's status changes in Thoughtly.
Fires when a ticket in Thoughtly is assigned to an agent.
Fires when a ticket in Thoughtly breaches its response SLA.
Creates a new ticket in Thoughtly.
Updates a ticket's status in Thoughtly.
Assigns a ticket in Thoughtly to an agent.
Posts an internal or public comment on a ticket in Thoughtly.
VivoMeetings Explore VivoMeetings →
TriggersFires when a meeting in VivoMeetings begins.
Fires when a meeting in VivoMeetings ends.
Fires when someone registers for a meeting or webinar in VivoMeetings.
Fires when a meeting recording in VivoMeetings finishes processing.
Schedules a new meeting in VivoMeetings.
Updates the time or details of a meeting in VivoMeetings.
Sends a meeting invite via VivoMeetings.
Retrieves a meeting recording link from VivoMeetings.
More Thoughtly + VivoMeetings workflows
Attach meeting recordings to support tickets
When a call recording becomes ready in VivoMeetings, automatically add a comment with the recording link to the related ticket in Thoughtly.
See details
Schedule support meetings for escalated tickets
When a ticket status changes to escalated in Thoughtly, automatically create a video meeting in VivoMeetings and send an invitation to the customer.
See details
See all Thoughtly + VivoMeetings integrations → · Browse the full workflow library →
Common questions
Can Knit build “Create tickets when call attendees join” between Thoughtly and VivoMeetings?
Yes — describe it in the box above and Knit's Integrations Agent researches Thoughtly and VivoMeetings's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Can support agents schedule meetings directly through tickets?
Yes, when ticket updates happen or specific conditions are met, support software can automatically schedule virtual meetings and dispatch calendar invites.
How does call recording access improve support ticketing?
Once a meeting ends, recording links can be automatically added as internal ticket comments so team members have complete context on customer conversations.