Tidio + Tolstoy Integrations
Put Tidio + Tolstoy to work with AI and enterprise-grade automation
4.9/5 on G2·
Google for Startups Accelerator
Workflows you can build between Tidio and Tolstoy
See the kind of workflows teams build with Tidio and Tolstoy below — describe the exact one you want above and the Agent builds it on demand.
Tidio + Tolstoy
When a response is submitted in Tolstoy, trigger a live chat prompt in Tidio.
Target struggling support contacts with retention segments
When an SLA is breached in Tidio, automatically add the affected customer to a specialized retention segment in Tolstoy for tailored follow-up.
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Follow up on marketing unsubscribes with support tickets
When a contact unsubscribes in Tolstoy, automatically create a ticket in Tidio so account managers can reach out and gather feedback.
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Subscribe support contacts to marketing campaigns
When a new ticket is created in Tidio, automatically add the customer as a subscriber in Tolstoy to ensure they receive critical product updates.
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Browse the full workflow library →
Looking to achieve something else with Tidio and Tolstoy?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Tidio and Tolstoy
Everything Tidio and Tolstoy can do inside a workflow — the triggers that start one and the actions that run when it fires.
Tidio Explore Tidio →
Tidio is a customer support application combining live chat, AI chatbots, and email ticketing into a unified communication tool.
Knit's Integrations Agent builds Tidio's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against Tidio's API.
Tolstoy Explore Tolstoy →
Tolstoy is an interactive video platform that enables e-commerce brands to create shoppable video content and personalized user experiences.
TriggersTriggers when a new lead is submitted.
Triggers when a new response is created.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Botsify
Botsify is an automated chatbot building platform designed to manage customer support queries and automate lead capture across messaging channels.
Other Marketing apps on Knit
Explore more Marketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Absinthe
Absinthe is a marketing platform designed to help web3 brands manage referral programs, affiliate campaigns, and user acquisition.
Affiliatly
An affiliate tracking software that enables e-commerce stores to create, manage, and track custom affiliate marketing programs.
Attentive
An SMS and text message marketing platform designed for e-commerce brands to drive customer engagement and sales.
AutoBlogger
AutoBlogger is marketing software that automates blog post creation and publishing.
AvenueHQ
AvenueHQ is a digital marketing platform tailored for real estate professionals to manage websites, digital ads, and client leads.
BDOW (FKA Sumo)
A lead generation and website pop-up tool designed to convert site visitors into email subscribers and customers.
Beambox
Beambox is a Wi-Fi marketing platform that helps physical businesses collect customer data and run targeted campaigns.
Better Agency
An insurance CRM and marketing automation software tailored for independent insurance agencies to manage policyholders.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Tidio + Tolstoy
Is there a pre-built Tidio + Tolstoy automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Tidio and Tolstoy's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Tidio or Tolstoy connector?
No. The Agent works whether or not Tidio or Tolstoy already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Tolstoy and Tidio help our support team?
It gives support agents full visibility into recent marketing touchpoints and allows team members to handle subscriber churn risks automatically.
Can unsubscribing from marketing emails generate a support ticket?
Yes, when a contact unsubscribes in Tolstoy, you can automatically create a ticket in Tidio so customer service teams can investigate potential churn.