Tolstoy Tidio

Tolstoy + Tidio Integrations, Built by an AI Agent

Put Tolstoy + Tidio to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Tolstoy and Tidio below — describe the exact one you want above and the Agent builds it on demand.

Alert team channels when support SLAs are breached When an SLA is breached on a critical ticket in Tidio, automatically post a notification message to a channel in Tolstoy so team leads can intervene immediately. See details
Attach video comments directly to existing support tickets When a team member comments on a recorded video in Tolstoy, automatically append that feedback as a comment on the corresponding ticket in Tidio. See details
Notify channels when high-priority tickets are created Whenever a new ticket is submitted in Tidio, instantly post an update to your team's discussion space in Tolstoy to keep everyone aligned. See details

Browse the full workflow library →

Looking to achieve something else with Tolstoy and Tidio?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Tolstoy and Tidio

Everything Tolstoy and Tidio can do inside a workflow — the triggers that start one and the actions that run when it fires.

Tolstoy Explore Tolstoy →

Tolstoy is an interactive video platform that enables e-commerce brands to create shoppable video content and personalized user experiences.

Triggers
New Lead

Triggers when a new lead is submitted.

New Response

Triggers when a new response is created.

Tidio Explore Tidio →

Tidio is a customer support application combining live chat, AI chatbots, and email ticketing into a unified communication tool.

Triggers
Contact Sent From Bot

Triggers when a contact is sent from the chosen node in your bot.

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Customer Stories

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Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
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Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
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Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about Tolstoy + Tidio

Is there a pre-built Tolstoy + Tidio automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Tolstoy and Tidio's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Tolstoy or Tidio connector?

No. The Agent works whether or not Tolstoy or Tidio already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

What's the most common Ticketing + Video & Communication automation?

Logging a call summary or recording link from Tolstoy onto the matching ticket in Tidio, so support history includes what was actually said, not just written notes.

Does this need the call to already reference a specific ticket?

No — the Agent can match a call in Tolstoy to the right ticket in Tidio using the customer or contact identifier, not a pre-linked reference.

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