Mirror bug reports across engineering teams

When a new issue is captured in TOPdesk, automatically create a corresponding issue in GitHub to keep cross-functional teams aligned.

Try:

See all TOPdesk + GitHub integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

TOPdesk Explore TOPdesk →

Triggers

New ticket

Fires when a new ticket or incident is logged in TOPdesk.

Ticket updated

Fires when a ticket or incident is updated in TOPdesk.

New record

Fires when a new user, client or device record is added in TOPdesk.

Actions

Create ticket

Creates a ticket or incident in TOPdesk.

Update ticket

Updates an existing ticket or incident in TOPdesk.

Add note

Adds a note to a ticket in TOPdesk.

GitHub Explore GitHub →

Triggers

Job completed

Fires when a job, build or file conversion finishes in GitHub.

Job failed

Fires when a job, build or API request fails in GitHub.

Actions

Run an API request

Calls an GitHub endpoint with data from an earlier step.

Generate or convert a file

Creates a PDF, image or converted file with GitHub.

Validate or look up a value

Checks or enriches a phone number, address or IP with GitHub.

Sync status updates between tracking systems When an issue status changes in GitHub, update the corresponding issue in TOPdesk so both platforms reflect current progress. See details

Auto-resolve linked issues upon deployment When a successful deployment is tracked in TOPdesk, automatically set the associated issue to resolved in GitHub. See details

See all TOPdesk + GitHub integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Mirror bug reports across engineering teams” between TOPdesk and GitHub?

Yes — describe it in the box above and Knit's Integrations Agent researches TOPdesk and GitHub's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why sync two different developer tools together?

Cross-team collaboration often requires mirroring issues or status changes from an internal tracker in TOPdesk over to a partner platform in GitHub.

Will resolving a bug in one platform automatically close it in the other?

Yes, updates like status changes or issue resolutions in TOPdesk can automatically update and resolve corresponding items in GitHub.