Sync status updates between tracking systems
When an issue status changes in GitHub, update the corresponding issue in TOPdesk so both platforms reflect current progress.
Google for Startups AcceleratorHow Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
TOPdesk Explore TOPdesk →
TriggersFires when a new ticket or incident is logged in TOPdesk.
Fires when a ticket or incident is updated in TOPdesk.
Fires when a new user, client or device record is added in TOPdesk.
Creates a ticket or incident in TOPdesk.
Updates an existing ticket or incident in TOPdesk.
Adds a note to a ticket in TOPdesk.
GitHub Explore GitHub →
TriggersFires when a job, build or file conversion finishes in GitHub.
Fires when a job, build or API request fails in GitHub.
Calls an GitHub endpoint with data from an earlier step.
Creates a PDF, image or converted file with GitHub.
Checks or enriches a phone number, address or IP with GitHub.
More TOPdesk + GitHub workflows
See all TOPdesk + GitHub integrations → · Browse the full workflow library →
Enterprise-grade security
Common questions
Can Knit build “Sync status updates between tracking systems” between TOPdesk and GitHub?
Yes — describe it in the box above and Knit's Integrations Agent researches TOPdesk and GitHub's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why sync two different developer tools together?
Cross-team collaboration often requires mirroring issues or status changes from an internal tracker in TOPdesk over to a partner platform in GitHub.
Will resolving a bug in one platform automatically close it in the other?
Yes, updates like status changes or issue resolutions in TOPdesk can automatically update and resolve corresponding items in GitHub.