TOPdesk HubSpot

TOPdesk + HubSpot Integrations, Built by an AI Agent

Put TOPdesk + HubSpot to work with AI and enterprise-grade automation

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See the kind of workflows teams build with TOPdesk and HubSpot below — describe the exact one you want above and the Agent builds it on demand.

TOPdesk + HubSpot When a new major incident is logged in TOPdesk, update the associated account status in HubSpot. See details
Create a client when a deal is won When a deal closes in HubSpot, create the client and its main contact in TOPdesk. See details
Log tickets on the customer record When a new ticket is logged in TOPdesk, add an activity to the matching company in HubSpot. See details
Keep contact details in sync When a contact is updated in HubSpot, update the matching requester or client user in TOPdesk. See details

Browse the full workflow library →

Looking to achieve something else with TOPdesk and HubSpot?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for TOPdesk and HubSpot

Everything TOPdesk and HubSpot can do inside a workflow — the triggers that start one and the actions that run when it fires.

TOPdesk Explore TOPdesk →

An IT service management software that manages incident tickets, IT asset inventories, and facility service desk operations.

Triggers
New Major Incident

Triggers when a new Major Incident is created.

New First Line Incident

Triggers when a new first line incident is created.

New Incident

Triggers when a new incident is created.

New Second Line Incident

Triggers when a new second line incident is created.

Updated Incident

Triggers when an Incident is updated.

Actions
Create an Incident

Create an incident

Update Incident

Update incident by number

HubSpot Explore HubSpot →

HubSpot is an inbound marketing, sales, and customer service platform that helps businesses attract and manage leads.

Triggers
New Company

Triggers when new company is available.

New Contact

Triggers when new contact is available.

CRM Object Recently Created

Triggers when a CRM object is recently created.

Company Recently Created or Updated

Triggers when a company recently created or updated.

Contact Recently Created or Updated

Triggers when a contact recently created or updated.

Line_item Recently Created or Updated

Triggers when a line_item recently created or updated.

Actions
Update Contact Subscription Preferences

Adds a contact to one or more subscription types in HubSpot.

Add Contact to List

Adds a contact to a specific static list. (Marketing Hub Starter plans and above)

Create Company Deprecated

Creates a new company. Deprecated, please switch to "Create Company" action for the most reliable experience with your Zap.

Create Company

Creates a Company in HubSpot.

Create Contact

Creates a Contact in HubSpot.

Create Associations

Creates associations between objects.

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Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Aditya
Product Lead, RazorpayXPayroll
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Rohit Singh
GM, Payoneer Workforce Management

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FAQ

Common questions about TOPdesk + HubSpot

Is there a pre-built TOPdesk + HubSpot automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches TOPdesk and HubSpot's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built TOPdesk or HubSpot connector?

No. The Agent works whether or not TOPdesk or HubSpot already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why connect a CRM to an IT service management tool?

For managed service providers and internal IT teams, HubSpot holds the customer relationship while TOPdesk holds the tickets. Linking them keeps both views of the same client in step.

Can a closed deal create a client in the service desk?

Yes. When a deal is won in HubSpot, you can create the matching client or requester in TOPdesk so support can start straight away.

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