Attach call recordings to project tasks

Once a call recording becomes available in WhatsApp Business, post a comment with the audio details to the corresponding task in Trello.

Try:

See all Trello + WhatsApp Business integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Trello Explore Trello →

Triggers

New task created

Fires when a new task or card is created in Trello.

Task completed

Fires when a task in Trello is marked complete.

Due date approaching

Fires when a task's due date in Trello is coming up.

Comment added

Fires when a comment is added to a task in Trello.

Actions

Create task

Creates a new task in Trello.

Update task

Updates a task's status or assignee in Trello.

Add comment

Posts a comment on a task in Trello.

Move task

Moves a task in Trello to a different board or list.

WhatsApp Business Explore WhatsApp Business →

Triggers

New inbound SMS

Fires when a new text message is received in WhatsApp Business.

New call

Fires when a new call comes in or out through WhatsApp Business.

Missed call

Fires when a call is missed in WhatsApp Business.

Call recording ready

Fires when a call recording finishes processing in WhatsApp Business.

Actions

Send an SMS or MMS

Sends a text message through WhatsApp Business.

Place an outbound call

Starts an outbound call via WhatsApp Business.

Create or update a contact

Creates or updates a contact in WhatsApp Business.

Send a voice message

Sends a recorded voice message via WhatsApp Business.

Log missed calls as follow-up tasks When a customer call goes unanswered in WhatsApp Business, automatically create a follow-up task in Trello so team members can return the call. See details

Send SMS notifications when tasks are completed When a project task is marked complete in Trello, automatically send a confirmation text message to the client through WhatsApp Business. See details

See all Trello + WhatsApp Business integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Attach call recordings to project tasks” between Trello and WhatsApp Business?

Yes — describe it in the box above and Knit's Integrations Agent researches Trello and WhatsApp Business's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How can connecting WhatsApp Business with Trello help manage missed customer calls?

You can set up an integration so every missed call in WhatsApp Business creates a task in Trello, ensuring your team follows up promptly.

Can project updates in Trello send notifications to clients?

Yes, completing a task or reaching a due date in Trello can prompt WhatsApp Business to send a text message directly to the customer.