Track failed payments in engineering workflows
When a payment fails in Trolley, automatically create a high-priority issue in Updown.io so developers can investigate account access issues.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Trolley Explore Trolley →
TriggersFires when a new customer is created in Trolley.
Fires when a subscription is canceled in Trolley.
Fires when a new invoice is generated in Trolley.
Fires when a payment attempt fails in Trolley.
Creates a new customer in Trolley.
Creates a new subscription in Trolley.
Cancels an existing subscription in Trolley.
Updates a customer's billing details in Trolley.
Updown.io Explore Updown.io →
TriggersFires when a monitor or check in Updown.io raises an alert.
Fires when an incident is opened or updated in Updown.io.
Fires when a monitored site, service or alarm in Updown.io changes state.
Opens a new incident or alert in Updown.io.
Acknowledges an open incident in Updown.io.
Resolves an incident in Updown.io.
More Trolley + Updown.io workflows
Assign offboarding tickets on subscription cancellation
When a customer cancels their subscription in Trolley, create and assign a task in Updown.io to revoke technical access or export user data.
See details
Update customer records after issue resolution
When an issue status changes to resolved in Updown.io, automatically update customer details in Trolley to reflect restored service access.
See details
See all Trolley + Updown.io integrations → · Browse the full workflow library →
Common questions
Can Knit build “Track failed payments in engineering workflows” between Trolley and Updown.io?
Yes — describe it in the box above and Knit's Integrations Agent researches Trolley and Updown.io's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Updown.io and Trolley benefit billing and dev teams?
It ensures critical billing events, like failed payments or canceled accounts, immediately generate issues in your development platform for rapid investigation.
Can technical status changes in Updown.io affect customer subscriptions in Trolley?
Yes, resolving technical issues or tracking deployments can be paired with account updates to keep customer records synchronized across both systems.