Twilio Pipedrive

Twilio + Pipedrive Integrations

Put Twilio + Pipedrive to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Twilio and Pipedrive below — describe the exact one you want above and the Agent builds it on demand.

Twilio + Pipedrive When a new WhatsApp message is received in Twilio, log the activity under the matching deal in Pipedrive.
Send text messages to newly created leads When a new lead is created in Pipedrive, automatically send a welcome SMS via Twilio to establish immediate contact. See details
Log inbound calls and missed calls in CRM When an inbound call or missed call occurs in Twilio, automatically log the activity on the contact's record in Pipedrive. See details
Dispatch text confirmations on won deals When a deal is won in Pipedrive, send an automated SMS via Twilio to confirm details with the client. See details

Browse the full workflow library →

Looking to achieve something else with Twilio and Pipedrive?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Twilio and Pipedrive

Everything Twilio and Pipedrive can do inside a workflow — the triggers that start one and the actions that run when it fires.

Twilio Explore Twilio →

Twilio is a cloud communications platform that provides APIs for sending text messages, making voice calls, and handling messaging.

Triggers
New Phone Number

Triggers when you add a new phone number.

New Call

Triggers when a call is finished on your Twilio number.

New Recording

Triggers when a new recording is available on your account.

New SMS

Triggers when an SMS is sent to your Twilio number.

New Transcription

Triggers when a new transcription is available on your account.

New WhatsApp Message

Triggers when a WhatsApp message is sent to your Twilio number.

Actions
Call Phone

Call a number or numbers and say a message.

Send WhatsApp Message

Send a WhatsApp message to one or more recipients.

Send SMS

Send a SMS to a number or numbers.

API Request (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Pipedrive Explore Pipedrive →

Pipedrive is a web-based sales pipeline and CRM tool designed to help sales teams manage leads and deal flows.

Triggers
Activity Matching Filter

Triggers when an activity newly matches a Pipedrive filter for the first time.

New Activity

Triggers when a new activity is created.

Deal Matching Filter

Triggers when a deal newly matches a Pipedrive filter for the first time.

New Deal

Triggers when a new deal is created.

New Lead

Triggers when a lead is created.

New Comments in Notes

Triggers when a new comment is added to a note.

Actions
Add Discount to Deal

Adds a discount to an existing deal.

Add Label to Person

Adds an existing label to an existing person.

Add Product to Deal

Adds one or more products to a deal. You can add a single product or multiple products at once. (with line item support)

Add Product Variation

Add product variation to a product.

Create Activity

Creates a new activity in Pipedrive with comprehensive options for scheduling, participants, and associations.

Create Deal

Creates a new deal.

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Customer Stories

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A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Product Lead, RazorpayXPayroll
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Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about Twilio + Pipedrive

Is there a pre-built Twilio + Pipedrive automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Twilio and Pipedrive's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Twilio or Pipedrive connector?

No. The Agent works whether or not Twilio or Pipedrive already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Pipedrive and Twilio help track phone communications?

Inbound calls, text messages, and missed calls handled in Twilio can automatically log activities or update lead profiles directly inside Pipedrive.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in Pipedrive can prompt Twilio to send an automated SMS confirmation or message to the client.

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