Log inbound calls and missed calls in CRM
When an inbound call or missed call occurs in Twilio, automatically log the activity on the contact's record in Pipedrive.
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
Twilio Explore Twilio →
TriggersFires when a new text message is received in Twilio.
Fires when a new call comes in or out through Twilio.
Fires when a call is missed in Twilio.
Fires when a call recording finishes processing in Twilio.
Sends a text message through Twilio.
Starts an outbound call via Twilio.
Creates or updates a contact in Twilio.
Sends a recorded voice message via Twilio.
Pipedrive Explore Pipedrive →
TriggersFires when a new lead or contact is created in Pipedrive.
Fires when a deal moves to a new stage in Pipedrive.
Fires when a deal is marked won in Pipedrive.
Fires when a field on a contact changes in Pipedrive.
Creates or updates a contact in Pipedrive.
Creates a new deal in Pipedrive.
Moves a deal to a new stage in Pipedrive.
Logs a call, email, or note against a record in Pipedrive.
More Twilio + Pipedrive workflows
Send text messages to newly created leads
When a new lead is created in Pipedrive, automatically send a welcome SMS via Twilio to establish immediate contact.
See details
Dispatch text confirmations on won deals
When a deal is won in Pipedrive, send an automated SMS via Twilio to confirm details with the client.
See details
See all Twilio + Pipedrive integrations → · Browse the full workflow library →
Common questions
Can Knit build “Log inbound calls and missed calls in CRM” between Twilio and Pipedrive?
Yes — describe it in the box above and Knit's Integrations Agent researches Twilio and Pipedrive's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Pipedrive and Twilio help track phone communications?
Inbound calls, text messages, and missed calls handled in Twilio can automatically log activities or update lead profiles directly inside Pipedrive.
Can I automate text message follow-ups when deal stages change?
Yes, updating a deal stage in Pipedrive can prompt Twilio to send an automated SMS confirmation or message to the client.