Create follow-up tasks after resolution
When an incident is resolved in UptimeToolbox, create a follow-up task in ConnectWise Manage for the account owner.
See all UptimeToolbox + ConnectWise Manage integrations or talk to a human
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
UptimeToolbox Explore UptimeToolbox →
TriggersFires when a monitor or check in UptimeToolbox raises an alert.
Fires when an incident is opened or updated in UptimeToolbox.
Fires when a monitored site, service or alarm in UptimeToolbox changes state.
Opens a new incident or alert in UptimeToolbox.
Acknowledges an open incident in UptimeToolbox.
Resolves an incident in UptimeToolbox.
ConnectWise Manage Explore ConnectWise Manage →
TriggersFires when a new lead or contact is created in ConnectWise Manage.
Fires when a deal moves to a new stage in ConnectWise Manage.
Fires when a deal is marked won in ConnectWise Manage.
Fires when a field on a contact changes in ConnectWise Manage.
Creates or updates a contact in ConnectWise Manage.
Creates a new deal in ConnectWise Manage.
Moves a deal to a new stage in ConnectWise Manage.
Logs a call, email, or note against a record in ConnectWise Manage.
More UptimeToolbox + ConnectWise Manage workflows
Log incidents on affected accounts
When a new incident is opened in UptimeToolbox, add a note to the affected company record in ConnectWise Manage.
See details
Flag key accounts during an outage
When UptimeToolbox raises a critical alert, tag the related accounts in ConnectWise Manage so the team can prioritize outreach.
See details
See all UptimeToolbox + ConnectWise Manage integrations → · Browse the full workflow library →
Common questions
Can Knit build “Create follow-up tasks after resolution” between UptimeToolbox and ConnectWise Manage?
Yes — describe it in the box above and Knit's Integrations Agent researches UptimeToolbox and ConnectWise Manage's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why link incident alerts to a CRM?
When UptimeToolbox opens an incident, the accounts affected by it matter to sales and success teams. Recording it in ConnectWise Manage gives them the context without watching an on-call tool.
Can I notify account owners about incidents?
Yes. When an incident opens or is resolved in UptimeToolbox, you can create a task or note in ConnectWise Manage for the owner of each affected account.