Urbanise FM ServiceNow

Urbanise FM + ServiceNow Integrations, Built by an AI Agent

Put Urbanise FM + ServiceNow to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Urbanise FM and ServiceNow below — describe the exact one you want above and the Agent builds it on demand.

Urbanise FM + ServiceNow When an invoice status changes in Urbanise FM, update the vendor service ticket in ServiceNow. See details
Turn tickets into project tasks When a new ticket is logged in ServiceNow, create a task in Urbanise FM for the IT team. See details
Plan onboarding work When an onboarding request arrives in ServiceNow, create a checklist of tasks in Urbanise FM. See details

Browse the full workflow library →

Looking to achieve something else with Urbanise FM and ServiceNow?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Urbanise FM and ServiceNow

Everything Urbanise FM and ServiceNow can do inside a workflow — the triggers that start one and the actions that run when it fires.

Urbanise FM Explore Urbanise FM →

Urbanise FM is a facilities management platform that streamlines property operations, asset maintenance, and work order tracking.

Triggers
Account Created

Triggers When An Account Has Been Created.

Account Updated

Triggers When An Account Has Been Updated.

Invoice Status Changed

Triggers when an Invoice's Status Changes.

Property Created

Triggers When A Property Has Been Created.

Property Updated

Triggers When A Property Has Been Updated.

Supplier Created

Triggers When A Supplier Has Been Created.

Actions
Add Document to Job

Add Document to Job.

Add Document to Service Request

Add Document to Service Request.

Comment on an Job

Comment on an Job

Comment on a Work Order

Comment on a Work Order

Create an Account

Create an Account

Create Property

Create Property

ServiceNow Explore ServiceNow →

An enterprise digital workflow platform that automates IT service management, asset tracking, and business process operations.

Triggers
New Record

Triggers when a new record is created.

Updated Record

Triggers when an existing record is updated.

Actions
Attach a File to a Record

Uploads and attaches a file to a record.

Create Record

Creates a new record in a table.

Update Record

Updates an existing record in a table.

API Request (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
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Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
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Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

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FAQ

Common questions about Urbanise FM + ServiceNow

Is there a pre-built Urbanise FM + ServiceNow automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Urbanise FM and ServiceNow's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Urbanise FM or ServiceNow connector?

No. The Agent works whether or not Urbanise FM or ServiceNow already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why link an IT service desk to a project management tool?

Some tickets, like hardware rollouts or onboarding setups, are really projects. Sending them from ServiceNow to Urbanise FM lets the team plan and track them properly.

Can task updates close the original ticket?

Yes. When the task is completed in Urbanise FM, you can update or resolve the ticket in ServiceNow so the requester knows it is done.

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