Urbanise FM Twilio

Urbanise FM + Twilio Integrations, Built by an AI Agent

Put Urbanise FM + Twilio to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Urbanise FM and Twilio below — describe the exact one you want above and the Agent builds it on demand.

Urbanise FM + Twilio When a supplier is created in Urbanise FM, send a welcome SMS via Twilio. See details
Log missed calls as follow-up tasks When a customer call goes unanswered in Twilio, automatically create a follow-up task in Urbanise FM so team members can return the call. See details
Send SMS notifications when tasks are completed When a project task is marked complete in Urbanise FM, automatically send a confirmation text message to the client through Twilio. See details
Attach call recordings to project tasks Once a call recording becomes available in Twilio, post a comment with the audio details to the corresponding task in Urbanise FM. See details

Browse the full workflow library →

Looking to achieve something else with Urbanise FM and Twilio?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Urbanise FM and Twilio

Everything Urbanise FM and Twilio can do inside a workflow — the triggers that start one and the actions that run when it fires.

Urbanise FM Explore Urbanise FM →

Urbanise FM is a facilities management platform that streamlines property operations, asset maintenance, and work order tracking.

Triggers
Account Created

Triggers When An Account Has Been Created.

Account Updated

Triggers When An Account Has Been Updated.

Invoice Status Changed

Triggers when an Invoice's Status Changes.

Property Created

Triggers When A Property Has Been Created.

Property Updated

Triggers When A Property Has Been Updated.

Supplier Created

Triggers When A Supplier Has Been Created.

Actions
Add Document to Job

Add Document to Job.

Add Document to Service Request

Add Document to Service Request.

Comment on an Job

Comment on an Job

Comment on a Work Order

Comment on a Work Order

Create an Account

Create an Account

Create Property

Create Property

Twilio Explore Twilio →

Twilio is a cloud communications platform that provides APIs for sending text messages, making voice calls, and handling messaging.

Triggers
New Phone Number

Triggers when you add a new phone number.

New Call

Triggers when a call is finished on your Twilio number.

New Recording

Triggers when a new recording is available on your account.

New SMS

Triggers when an SMS is sent to your Twilio number.

New Transcription

Triggers when a new transcription is available on your account.

New WhatsApp Message

Triggers when a WhatsApp message is sent to your Twilio number.

Actions
Call Phone

Call a number or numbers and say a message.

Send WhatsApp Message

Send a WhatsApp message to one or more recipients.

Send SMS

Send a SMS to a number or numbers.

API Request (Beta)

This is an advanced action which makes a raw HTTP request that includes this integration's authentication.

Enterprise-grade security

SOC 2 certified GDPR compliant ISO 27001 certified
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Customer Stories

See how leading technology firms are scaling their operations

Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
H
Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
J
Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

G2 Leader, Spring 2026G2 Fastest Implementation, Spring 2026G2 High Performer, Spring 2026G2 Best Est. ROI, Spring 2026
FAQ

Common questions about Urbanise FM + Twilio

Is there a pre-built Urbanise FM + Twilio automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Urbanise FM and Twilio's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Urbanise FM or Twilio connector?

No. The Agent works whether or not Urbanise FM or Twilio already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

How can connecting Twilio with Urbanise FM help manage missed customer calls?

You can set up an integration so every missed call in Twilio creates a task in Urbanise FM, ensuring your team follows up promptly.

Can project updates in Urbanise FM send notifications to clients?

Yes, completing a task or reaching a due date in Urbanise FM can prompt Twilio to send a text message directly to the customer.

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