WebFX tawk.to

WebFX + tawk.to Integrations, Built by an AI Agent

Put WebFX + tawk.to to work with AI and enterprise-grade automation

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See the kind of workflows teams build with WebFX and tawk.to below — describe the exact one you want above and the Agent builds it on demand.

Pause marketing messages when critical support tickets open When a new support ticket is created in tawk.to, automatically apply a temporary hold tag to the contact in WebFX. See details
Create support tickets for unengaged or unsubscribed leads When a lead unsubscribes in WebFX, automatically create a ticket in tawk.to for an account manager to investigate potential churn. See details
Send follow-up communications upon ticket resolution When a support ticket status changes to solved in tawk.to, update the contact profile in WebFX and add them to a customer satisfaction sequence. See details

Browse the full workflow library →

Looking to achieve something else with WebFX and tawk.to?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for WebFX and tawk.to

Everything WebFX and tawk.to can do inside a workflow — the triggers that start one and the actions that run when it fires.

WebFX Explore WebFX →

WebFX is a digital marketing automation platform that helps businesses monitor revenue metrics and optimize marketing campaigns.

Triggers
New or Updated Deal

Triggers when a deal is created or updated.

Actions
API Request

Makes a raw HTTP request that includes the integration's authentication.

Create or Update Deal

Create a deal or update it if one already exists.

Delete Deal

Delete a deal.

(R&D Only) Echo

Post data to the echo cloud function so that you can view the logs at https://cloudlogging.app.goo.gl/in15N2Ctmw3pTNuTA . This action is only intended for R&D devs.

Log Action

By default POST, PATCH, and DELETE requests to the mcfx api are logged to the jobActions and jobExecutions tables, but everything must be logged manually. If you for example are adding a customer to NetSuite you would need to use this action to log that.

Transform Deal

Transform the data to prepare it to send to the WebFX API.

tawk.to Explore tawk.to →

tawk.to is a free live chat software that enables businesses to monitor website visitors and provide real-time customer support.

Triggers
Chat Ended

Triggers when a chat ends. Usually after 90-150 seconds of inactivity.

New Chat Started

Triggers when the first message in a chat is sent by a visitor or agent.

New Chat Transcript

Triggers when a session ends.

New Ticket

Triggers when a new ticket is created.

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Customer Stories

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Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
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Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about WebFX + tawk.to

Is there a pre-built WebFX + tawk.to automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches WebFX and tawk.to's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built WebFX or tawk.to connector?

No. The Agent works whether or not WebFX or tawk.to already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can support team members manage marketing messaging when an SLA is breached?

Yes, when an SLA breach occurs in tawk.to, a tag can be applied in WebFX to pause marketing emails until the issue is resolved.

Can customer marketing unsubscribes update open support tickets?

Yes, when a contact unsubscribes in WebFX, a comment can be automatically added to open tickets in tawk.to to keep support agents informed.

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