WhatsApp Business Global Database

Dispatch text confirmations on won deals

When a deal is won in Global Database, send an automated SMS via WhatsApp Business to confirm details with the client.

Try:

See all WhatsApp Business + Global Database integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

WhatsApp Business Explore WhatsApp Business →

Triggers
New inbound SMS

Fires when a new text message is received in WhatsApp Business.

New call

Fires when a new call comes in or out through WhatsApp Business.

Missed call

Fires when a call is missed in WhatsApp Business.

Call recording ready

Fires when a call recording finishes processing in WhatsApp Business.

Actions
Send an SMS or MMS

Sends a text message through WhatsApp Business.

Place an outbound call

Starts an outbound call via WhatsApp Business.

Create or update a contact

Creates or updates a contact in WhatsApp Business.

Send a voice message

Sends a recorded voice message via WhatsApp Business.

Global Database Explore Global Database →

Triggers
New lead

Fires when Global Database finds or captures a new lead.

New contact

Fires when a new contact is added to a list in Global Database.

New company

Fires when a new company matches a saved search in Global Database.

Actions
Enrich a contact

Adds job title, phone and company data to a contact with Global Database.

Enrich a company

Looks up firmographic data for a company with Global Database.

Find an email

Finds and verifies a prospect's work email with Global Database.

Send text messages to newly created leads When a new lead is created in Global Database, automatically send a welcome SMS via WhatsApp Business to establish immediate contact. See details
Log inbound calls and missed calls in CRM When an inbound call or missed call occurs in WhatsApp Business, automatically log the activity on the contact's record in Global Database. See details

See all WhatsApp Business + Global Database integrations →  ·  Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Dispatch text confirmations on won deals” between WhatsApp Business and Global Database?

Yes — describe it in the box above and Knit's Integrations Agent researches WhatsApp Business and Global Database's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does connecting Global Database and WhatsApp Business help track phone communications?

Inbound calls, text messages, and missed calls handled in WhatsApp Business can automatically log activities or update lead profiles directly inside Global Database.

Can I automate text message follow-ups when deal stages change?

Yes, updating a deal stage in Global Database can prompt WhatsApp Business to send an automated SMS confirmation or message to the client.

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