WhatsApp Business + WhatsApp Business Messaging Integrations
Put WhatsApp Business + WhatsApp Business Messaging to work with AI and enterprise-grade automation
Learn more about WhatsApp Business integrations or talk to a human
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Workflows you can build between WhatsApp Business and WhatsApp Business Messaging
See the kind of workflows teams build with WhatsApp Business and WhatsApp Business Messaging below — describe the exact one you want above and the Agent builds it on demand.
WhatsApp Business + WhatsApp Business Messaging
When messages process in WhatsApp Business Messaging, route message payload details to WhatsApp Business.
Post missed call alerts to support channels
When a missed call occurs in WhatsApp Business, automatically send a channel message in WhatsApp Business Messaging with caller details so someone can follow up immediately.
See details
Share call recordings in discussion channels
When a call recording is ready in WhatsApp Business, automatically send a direct message in WhatsApp Business Messaging containing the audio recording link for easy team review.
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Send SMS updates from team channel messages
When a message is posted in a broadcast channel in WhatsApp Business Messaging, automatically send an SMS to relevant clients using WhatsApp Business.
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Browse the full workflow library →
Looking to achieve something else with WhatsApp Business and WhatsApp Business Messaging?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for WhatsApp Business and WhatsApp Business Messaging
Everything WhatsApp Business and WhatsApp Business Messaging can do inside a workflow — the triggers that start one and the actions that run when it fires.
WhatsApp Business Explore WhatsApp Business →
A messaging platform designed for businesses to communicate with customers through chat, automated replies, and updates.
TriggersTriggers when a message you sent changes status (sent, delivered, read, or failed).
Triggers when a customer sends a message to your WhatsApp Business phone number. Note: the test step shows a static placeholder record because WhatsApp's API does not expose message history. Real messages will only appear in Zap runs after the Zap is turned on and a customer sends a new message.
Send a freeform text message to a WhatsApp user. Can only be sent within 24 hours of the recipient's last message to you. Important: A successful response does NOT guarantee delivery. Use the "Message Status Updated" trigger to track delivery status.
Send a media message (document, image, video, or audio) to a WhatsApp user. Can only be sent within 24 hours of the recipient's last message to you. Important: A successful response does NOT guarantee delivery. Use the "Message Status Updated" trigger to track delivery status.
Sends a template message to a WhatsApp user.
WhatsApp Business Messaging Explore WhatsApp Business Messaging →
WhatsApp Business Messaging is a customer communication tool that allows businesses to send automated notifications and exchange messages with clients.
ActionsSends a message when CRM gets triggered.
Other Phone & SMS apps on Knit
Explore more Phone & SMS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
46elks
46elks is a developer platform offering cloud telecommunication APIs to send and receive SMS messages, MMS, and manage phone calls.
Aircall
Aircall is a cloud-based phone system and call center software integrated with sales and support tools for business communication.
allmysms
allmysms is a mobile messaging platform providing bulk SMS sending, two-way texting, and automated message notification services.
Aloware
A contact center and cloud phone system providing automated calling, texting, and sales dialer capabilities for teams.
AvidMobile
A mobile marketing platform offering SMS text messaging, mobile coupons, and bulk messaging services for businesses.
Avochato
Avochato is a phone and SMS communications platform that enables businesses to handle customer text messaging and call management.
Beetexting
Beetexting is a business text messaging platform that enables teams to send SMS messages, manage group conversations, and build relationships.
Berkshire Receptionists
Berkshire Receptionists provides virtual receptionist services, managing business phone calls, message taking, and call handling for organizations.
Other Communication apps on Knit
Explore more Communication integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
3veta
3veta is a communication platform designed for consultants and service providers to manage video meetings, scheduling, and payments.
Acquire
A unified customer engagement software that provides live chat, co-browsing, video calls, and messaging tools for support teams.
AnswerFirst
AnswerFirst is a professional answering service and virtual receptionist platform that provides round-the-clock call handling and message dispatch.
B2Chat
B2Chat is a multi-channel messaging platform that consolidates customer conversations from live chat and instant messaging into one platform.
Bundeling
A private communication and networking platform that connects members within communities, sports clubs, and business organizations.
Calldacity
A cloud business phone system that provides automated call routing, virtual phone lines, and voice message management.
Carbon Voice
Carbon Voice is a voice messaging and team communication app designed for sending asynchronous voice notes and text messages.
Chatra
A live chat and messaging software designed for businesses to communicate with website visitors and customers.
Customer Stories
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Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about WhatsApp Business + WhatsApp Business Messaging
Is there a pre-built WhatsApp Business + WhatsApp Business Messaging automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches WhatsApp Business and WhatsApp Business Messaging's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built WhatsApp Business or WhatsApp Business Messaging connector?
No. The Agent works whether or not WhatsApp Business or WhatsApp Business Messaging already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does integrating WhatsApp Business Messaging with WhatsApp Business help customer communication?
It brings incoming texts and missed calls from WhatsApp Business straight into WhatsApp Business Messaging channels, so your team can respond instantly or review call recordings together.
Can team members send SMS messages to clients directly from WhatsApp Business Messaging?
Yes, messages posted in specific WhatsApp Business Messaging channels can automatically initiate outbound SMS or MMS messages through WhatsApp Business.