Share call recordings in discussion channels
When a call recording is ready in WhatsApp Business, automatically send a direct message in WhatsApp Business Messaging containing the audio recording link for easy team review.
See all WhatsApp Business + WhatsApp Business Messaging integrations or talk to a human
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How Knit builds this workflow
The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.
WhatsApp Business Explore WhatsApp Business →
TriggersFires when a new text message is received in WhatsApp Business.
Fires when a new call comes in or out through WhatsApp Business.
Fires when a call is missed in WhatsApp Business.
Fires when a call recording finishes processing in WhatsApp Business.
Sends a text message through WhatsApp Business.
Starts an outbound call via WhatsApp Business.
Creates or updates a contact in WhatsApp Business.
Sends a recorded voice message via WhatsApp Business.
WhatsApp Business Messaging Explore WhatsApp Business Messaging →
TriggersFires when a new message is posted to a channel in WhatsApp Business Messaging.
Fires when a new channel is created in WhatsApp Business Messaging.
Fires when your team or a keyword is mentioned in WhatsApp Business Messaging.
Fires when a new file is shared in WhatsApp Business Messaging.
Posts a message to a channel in WhatsApp Business Messaging.
Sends a direct message to a specific person in WhatsApp Business Messaging.
Reacts to a message in WhatsApp Business Messaging.
Adds a user to a channel in WhatsApp Business Messaging.
More WhatsApp Business + WhatsApp Business Messaging workflows
Post missed call alerts to support channels
When a missed call occurs in WhatsApp Business, automatically send a channel message in WhatsApp Business Messaging with caller details so someone can follow up immediately.
See details
Send SMS updates from team channel messages
When a message is posted in a broadcast channel in WhatsApp Business Messaging, automatically send an SMS to relevant clients using WhatsApp Business.
See details
See all WhatsApp Business + WhatsApp Business Messaging integrations → · Browse the full workflow library →
Common questions
Can Knit build “Share call recordings in discussion channels” between WhatsApp Business and WhatsApp Business Messaging?
Yes — describe it in the box above and Knit's Integrations Agent researches WhatsApp Business and WhatsApp Business Messaging's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.
How long does it take to build?
Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does integrating WhatsApp Business Messaging with WhatsApp Business help customer communication?
It brings incoming texts and missed calls from WhatsApp Business straight into WhatsApp Business Messaging channels, so your team can respond instantly or review call recordings together.
Can team members send SMS messages to clients directly from WhatsApp Business Messaging?
Yes, messages posted in specific WhatsApp Business Messaging channels can automatically initiate outbound SMS or MMS messages through WhatsApp Business.