When new message in WhatsBox, sync it to WhatsApp Business.

When a new message is received in WhatsBox, sync conversation details with WhatsApp Business.

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See all WhatsApp Business + WhatsBox integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

WhatsApp Business Explore WhatsApp Business →

Triggers

New inbound SMS

Fires when a new text message is received in WhatsApp Business.

New call

Fires when a new call comes in or out through WhatsApp Business.

Missed call

Fires when a call is missed in WhatsApp Business.

Call recording ready

Fires when a call recording finishes processing in WhatsApp Business.

Actions

Send an SMS or MMS

Sends a text message through WhatsApp Business.

Place an outbound call

Starts an outbound call via WhatsApp Business.

Create or update a contact

Creates or updates a contact in WhatsApp Business.

Send a voice message

Sends a recorded voice message via WhatsApp Business.

WhatsBox Explore WhatsBox →

Triggers

New message posted

Fires when a new message is posted to a channel in WhatsBox.

New channel created

Fires when a new channel is created in WhatsBox.

Mentioned in a message

Fires when your team or a keyword is mentioned in WhatsBox.

New file shared

Fires when a new file is shared in WhatsBox.

Actions

Send channel message

Posts a message to a channel in WhatsBox.

Send direct message

Sends a direct message to a specific person in WhatsBox.

Add reaction

Reacts to a message in WhatsBox.

Invite user to channel

Adds a user to a channel in WhatsBox.

Post missed call alerts to support channels When a missed call occurs in WhatsApp Business, automatically send a channel message in WhatsBox with caller details so someone can follow up immediately. See details

Share call recordings in discussion channels When a call recording is ready in WhatsApp Business, automatically send a direct message in WhatsBox containing the audio recording link for easy team review. See details

Send SMS updates from team channel messages When a message is posted in a broadcast channel in WhatsBox, automatically send an SMS to relevant clients using WhatsApp Business. See details

See all WhatsApp Business + WhatsBox integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “When new message in WhatsBox, sync it to WhatsApp Business.” between WhatsApp Business and WhatsBox?

Yes — describe it in the box above and Knit's Integrations Agent researches WhatsApp Business and WhatsBox's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

How does integrating WhatsBox with WhatsApp Business help customer communication?

It brings incoming texts and missed calls from WhatsApp Business straight into WhatsBox channels, so your team can respond instantly or review call recordings together.

Can team members send SMS messages to clients directly from WhatsBox?

Yes, messages posted in specific WhatsBox channels can automatically initiate outbound SMS or MMS messages through WhatsApp Business.