xMatters Jira Software Server

xMatters + Jira Software Server Integrations

Put xMatters + Jira Software Server to work with AI and enterprise-grade automation

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See the kind of workflows teams build with xMatters and Jira Software Server below — describe the exact one you want above and the Agent builds it on demand.

xMatters + Jira Software Server When a notification response is logged in xMatters, update the associated issue in Jira Software Server.
Convert captured dev errors into project tasks When a new issue is captured in xMatters, automatically create a task in Jira Software Server so engineering leads can schedule the fix into upcoming sprints. See details
Resolve issue reports when project tasks complete When a task is marked complete in Jira Software Server, automatically resolve the corresponding issue in xMatters to maintain clean issue trackers. See details
Update task stages when software deployments complete When a production deployment is tracked in xMatters, automatically move the associated feature task in Jira Software Server to the finished status. See details

Browse the full workflow library →

Looking to achieve something else with xMatters and Jira Software Server?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for xMatters and Jira Software Server

Everything xMatters and Jira Software Server can do inside a workflow — the triggers that start one and the actions that run when it fires.

xMatters Explore xMatters →

An incident management software that automates IT workflow alerts and coordinates team responses during system outages.

Triggers
Notification Delivery

Triggers when a notification is successfully delivered to a device.

Notification Response

Triggers when a person responds to a notification.

Active Event

Triggers when an event status is updated to active. This is useful if you want to update another application as soon as xMatters starts to process a communication event.

Actions
Create Event

Creates an event in xMatters

Jira Software Server Explore Jira Software Server →

Jira Software Server is an issue tracking and project management tool designed for software development teams.

Triggers
New Issue

Triggers when you add an issue to a project of your selection.

New Issue (Via JQL)

Triggers when a new issue is added that matches some JQL.

New Issue Type

Triggers when you add a new issue type.

New Priority

Triggers when you add a new priority.

New Project

Triggers when a project is added.

Updated Issue

Triggers when an issue is updated.

Actions
Add Comment to Issue

Adds a new comment to an issue.

Link Issues

Creates a link, such as "is blocked by", between two issues.

Add Watcher to Issue

Adds a user to the issue's watcher list.

Attach File to Issue

Attaches a file to an existing (or newly created) Jira issue.

Create Issue

Create a new issue, select your own project and issue type.

Update Issue

Updates an existing issue.

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Customer Stories

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Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
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Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about xMatters + Jira Software Server

Is there a pre-built xMatters + Jira Software Server automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches xMatters and Jira Software Server's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built xMatters or Jira Software Server connector?

No. The Agent works whether or not xMatters or Jira Software Server already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

What's the most common Developer Tools + Project Management automation?

Marking the linked task in Jira Software Server complete (or moving it to review) automatically when a pull request merges in xMatters.

Does this need commit messages to reference the task ID?

That's the most reliable way to match them, though the Agent can also match on branch name or a manually linked reference depending on your workflow.

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