Resolve issue reports when project tasks complete

When a task is marked complete in Jira Software Server, automatically resolve the corresponding issue in xMatters to maintain clean issue trackers.

Try:

See all xMatters + Jira Software Server integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

xMatters Explore xMatters →

Triggers

New issue captured

Fires when a new error or issue is captured in xMatters.

Issue status changed

Fires when an issue's status changes in xMatters.

Deployment tracked

Fires when a new deployment is tracked in xMatters.

Actions

Create issue

Creates or updates an issue in xMatters.

Assign issue

Assigns an issue in xMatters to a teammate.

Resolve issue

Resolves or mutes an issue in xMatters.

Jira Software Server Explore Jira Software Server →

Triggers

New task created

Fires when a new task or card is created in Jira Software Server.

Task completed

Fires when a task in Jira Software Server is marked complete.

Due date approaching

Fires when a task's due date in Jira Software Server is coming up.

Comment added

Fires when a comment is added to a task in Jira Software Server.

Actions

Create task

Creates a new task in Jira Software Server.

Update task

Updates a task's status or assignee in Jira Software Server.

Add comment

Posts a comment on a task in Jira Software Server.

Move task

Moves a task in Jira Software Server to a different board or list.

Convert captured dev errors into project tasks When a new issue is captured in xMatters, automatically create a task in Jira Software Server so engineering leads can schedule the fix into upcoming sprints. See details

Update task stages when software deployments complete When a production deployment is tracked in xMatters, automatically move the associated feature task in Jira Software Server to the finished status. See details

See all xMatters + Jira Software Server integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “Resolve issue reports when project tasks complete” between xMatters and Jira Software Server?

Yes — describe it in the box above and Knit's Integrations Agent researches xMatters and Jira Software Server's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

What's the most common Developer Tools + Project Management automation?

Marking the linked task in Jira Software Server complete (or moving it to review) automatically when a pull request merges in xMatters.

Does this need commit messages to reference the task ID?

That's the most reliable way to match them, though the Agent can also match on branch name or a manually linked reference depending on your workflow.