xMatters + ManageEngine ServiceDesk Plus Cloud Integrations, Built by an AI Agent
Put xMatters + ManageEngine ServiceDesk Plus Cloud to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between xMatters and ManageEngine ServiceDesk Plus Cloud
See the kind of workflows teams build with xMatters and ManageEngine ServiceDesk Plus Cloud below — describe the exact one you want above and the Agent builds it on demand.
xMatters + ManageEngine ServiceDesk Plus Cloud
When a notification response is received in xMatters, update the ticket status in ManageEngine ServiceDesk Plus Cloud.
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Mirror bug reports across engineering teams
When a new issue is captured in xMatters, automatically create a corresponding issue in ManageEngine ServiceDesk Plus Cloud to keep cross-functional teams aligned.
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Sync status updates between tracking systems
When an issue status changes in ManageEngine ServiceDesk Plus Cloud, update the corresponding issue in xMatters so both platforms reflect current progress.
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Auto-resolve linked issues upon deployment
When a successful deployment is tracked in xMatters, automatically set the associated issue to resolved in ManageEngine ServiceDesk Plus Cloud.
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Browse the full workflow library →
Looking to achieve something else with xMatters and ManageEngine ServiceDesk Plus Cloud?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for xMatters and ManageEngine ServiceDesk Plus Cloud
Everything xMatters and ManageEngine ServiceDesk Plus Cloud can do inside a workflow — the triggers that start one and the actions that run when it fires.
xMatters Explore xMatters →
An incident management software that automates IT workflow alerts and coordinates team responses during system outages.
TriggersTriggers when a notification is successfully delivered to a device.
Triggers when a person responds to a notification.
Triggers when an event status is updated to active. This is useful if you want to update another application as soon as xMatters starts to process a communication event.
Creates an event in xMatters
ManageEngine ServiceDesk Plus Cloud Explore ManageEngine ServiceDesk Plus Cloud →
An IT help desk and asset management platform designed to streamline internal service desk requests and IT operations.
TriggersTriggers when a new asset is added.
Triggers when a new change is created.
Triggers when a new request is created.
Triggers actions when create, edit, or delete operations are performed in the specified module.
Sends an announcement to all users.
Creates a new change.
Creates a new request.
Make API calls in ServiceDesk Plus Cloud to perform an action
Updates an existing request.
This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
Other Monitoring & Incident Management apps on Knit
Explore more Monitoring & Incident Management integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Amazon CloudWatch
A monitoring and observability service that tracks metrics, logs, and server infrastructure across AWS resources.
Better Stack
Better Stack is an infrastructure monitoring tool providing site uptime alerts, incident management, and centralized log management.
Calibre
Calibre is a web performance monitoring tool that helps developers track and optimize website speed and performance metrics.
ChangeTower
ChangeTower is a website monitoring tool that tracks changes to web pages and sends automated notifications and alerts.
Datadog
A cloud-scale monitoring and security platform that provides observability for cloud infrastructure, servers, and software applications.
DoiT
DoiT is a cloud management platform that helps engineering teams optimize cloud architecture, automate spend, and manage multicloud infrastructure costs.
Dotcom Monitor
A performance monitoring service that tracks website uptime, server availability, web application performance, and network infrastructure health.
elmah.io
elmah.io is a cloud-based error logging and uptime monitoring platform designed for .NET developers and web applications.
Other IT Service Management apps on Knit
Explore more IT Service Management integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
Action1
A cloud-based patch management and remote monitoring software that secures endpoint devices and software installations.
Alloy Navigator
An IT service management platform that provides asset tracking, help desk ticketing, and automated workflow solutions for IT teams.
Asset Panda
An asset tracking and inventory management platform designed to track physical assets, equipment, and tools.
Atera
Atera is an IT management and remote monitoring platform designed for IT departments and managed service providers.
Autotask
An IT business management platform that combines professional services automation, ticketing, resource scheduling, and customer management.
BOSSDesk
An IT service management platform that provides service desk ticketing, asset management, and workflow automation.
ConnectWise Manage
A professional services automation software that integrates business operations, ticketing, project tracking, and customer billing.
Docusnap365
Docusnap365 is an IT infrastructure inventory and documentation tool that automatically analyzes, visualizes, and reports on network environments.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about xMatters + ManageEngine ServiceDesk Plus Cloud
Is there a pre-built xMatters + ManageEngine ServiceDesk Plus Cloud automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches xMatters and ManageEngine ServiceDesk Plus Cloud's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built xMatters or ManageEngine ServiceDesk Plus Cloud connector?
No. The Agent works whether or not xMatters or ManageEngine ServiceDesk Plus Cloud already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
Why sync two different developer tools together?
Cross-team collaboration often requires mirroring issues or status changes from an internal tracker in xMatters over to a partner platform in ManageEngine ServiceDesk Plus Cloud.
Will resolving a bug in one platform automatically close it in the other?
Yes, updates like status changes or issue resolutions in xMatters can automatically update and resolve corresponding items in ManageEngine ServiceDesk Plus Cloud.