xMatters ManageEngine ServiceDesk Plus Cloud

xMatters + ManageEngine ServiceDesk Plus Cloud Integrations

Put xMatters + ManageEngine ServiceDesk Plus Cloud to work with AI and enterprise-grade automation

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See the kind of workflows teams build with xMatters and ManageEngine ServiceDesk Plus Cloud below — describe the exact one you want above and the Agent builds it on demand.

xMatters + ManageEngine ServiceDesk Plus Cloud When a notification response is received in xMatters, update the ticket status in ManageEngine ServiceDesk Plus Cloud.
Document tracked software deployments in wiki pages When a deployment is tracked in xMatters, automatically append release details to the corresponding product page in ManageEngine ServiceDesk Plus Cloud. See details
Record captured software issues in central document tables When a new issue is captured in xMatters, automatically add a record to the centralized bug database in ManageEngine ServiceDesk Plus Cloud. See details
Log developer issues from document status changes When a specification document status changes in ManageEngine ServiceDesk Plus Cloud, automatically create an issue in xMatters so engineers can start development. See details

Browse the full workflow library →

Looking to achieve something else with xMatters and ManageEngine ServiceDesk Plus Cloud?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for xMatters and ManageEngine ServiceDesk Plus Cloud

Everything xMatters and ManageEngine ServiceDesk Plus Cloud can do inside a workflow — the triggers that start one and the actions that run when it fires.

xMatters Explore xMatters →

An incident management software that automates IT workflow alerts and coordinates team responses during system outages.

Triggers
Notification Delivery

Triggers when a notification is successfully delivered to a device.

Notification Response

Triggers when a person responds to a notification.

Active Event

Triggers when an event status is updated to active. This is useful if you want to update another application as soon as xMatters starts to process a communication event.

Actions
Create Event

Creates an event in xMatters

ManageEngine ServiceDesk Plus Cloud Explore ManageEngine ServiceDesk Plus Cloud →

An IT help desk and asset management platform designed to streamline internal service desk requests and IT operations.

Knit's Integrations Agent builds ManageEngine ServiceDesk Plus Cloud's triggers and actions on demand — describe the automation in plain English and it writes and runs real code against ManageEngine ServiceDesk Plus Cloud's API.

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Customer Stories

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Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
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Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
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Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

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FAQ

Common questions about xMatters + ManageEngine ServiceDesk Plus Cloud

Is there a pre-built xMatters + ManageEngine ServiceDesk Plus Cloud automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches xMatters and ManageEngine ServiceDesk Plus Cloud's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built xMatters or ManageEngine ServiceDesk Plus Cloud connector?

No. The Agent works whether or not xMatters or ManageEngine ServiceDesk Plus Cloud already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why connect development platforms in xMatters to document tools in ManageEngine ServiceDesk Plus Cloud?

It automatically keeps release records and bug tables updated in ManageEngine ServiceDesk Plus Cloud while letting documentation status changes in ManageEngine ServiceDesk Plus Cloud generate software issues in xMatters.

Can deployment updates in xMatters update team documentation in ManageEngine ServiceDesk Plus Cloud?

Yes, whenever a deployment is tracked in xMatters, release details can automatically append text to release documentation pages in ManageEngine ServiceDesk Plus Cloud.

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