When new diary in Commusoft, sync it to Yay.com.

When a new diary schedule entry is created in Commusoft, trigger phone system alerts in Yay.com.

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See all Yay.com + Commusoft integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Yay.com Explore Yay.com →

Triggers

New inbound SMS

Fires when a new text message is received in Yay.com.

New call

Fires when a new call comes in or out through Yay.com.

Missed call

Fires when a call is missed in Yay.com.

Call recording ready

Fires when a call recording finishes processing in Yay.com.

Actions

Send an SMS or MMS

Sends a text message through Yay.com.

Place an outbound call

Starts an outbound call via Yay.com.

Create or update a contact

Creates or updates a contact in Yay.com.

Send a voice message

Sends a recorded voice message via Yay.com.

Commusoft Explore Commusoft →

Triggers

New booking made

Fires when a new booking or appointment is made in Commusoft.

Booking rescheduled or canceled

Fires when a booking in Commusoft is changed or canceled.

New customer

Fires when a new customer books for the first time in Commusoft.

Actions

Create a booking

Creates a new booking or appointment in Commusoft.

Cancel or reschedule a booking

Cancels or moves a booking in Commusoft.

Create or update a customer

Creates or updates a customer record in Commusoft.

Add the booking to a calendar

Adds a booking from Commusoft to a connected calendar.

Send text confirmation for new client appointments When a customer makes a new booking in Commusoft, automatically send a personalized SMS confirmation from Yay.com to reduce no-shows. See details

Create customer profiles from incoming phone calls When a new call or text arrives in Yay.com, automatically create or update a customer record in Commusoft so scheduling details are ready to go. See details

Notify clients by SMS when appointments are rescheduled or canceled When an appointment status changes in Commusoft, send an automated text message from Yay.com so the client is immediately updated. See details

See all Yay.com + Commusoft integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “When new diary in Commusoft, sync it to Yay.com.” between Yay.com and Commusoft?

Yes — describe it in the box above and Knit's Integrations Agent researches Yay.com and Commusoft's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can I send text message confirmations when an appointment is booked?

Yes, whenever a client completes a booking in Commusoft, an automated SMS notification can be sent via Yay.com instantly.

What happens if a call is missed while managing client schedules?

You can set up a workflow where a missed call in Yay.com creates or updates a customer record in Commusoft to follow up and schedule a call back.