Zendesk + Zinc Integrations
Put Zendesk + Zinc to work with AI and enterprise-grade automation
4.9/5 on G2·
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Workflows you can build between Zendesk and Zinc
See the kind of workflows teams build with Zendesk and Zinc below — describe the exact one you want above and the Agent builds it on demand.
Zendesk + Zinc
When a background check completes in Zinc, update or create a support ticket in Zendesk with the verification report.
Create IT provisioning tickets when an offer is extended
When an offer is extended in Zinc, automatically create an IT setup ticket in Zendesk to prepare equipment for the incoming hire.
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Advance candidate recruitment stage when provisioning ticket closes
When an onboarding support ticket status changes to completed in Zendesk, automatically update the candidate stage in Zinc to ready for day one.
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Add comments to candidate support tickets when candidate applies
When a new candidate applies in Zinc, automatically create or update a recruitment ticket in Zendesk to assign a team reviewer.
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Browse the full workflow library →
Looking to achieve something else with Zendesk and Zinc?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Zendesk and Zinc
Everything Zendesk and Zinc can do inside a workflow — the triggers that start one and the actions that run when it fires.
Zendesk Explore Zendesk →
Zendesk is a customer service platform that provides ticketing, customer support messaging, and help desk tools for managing customer inquiries.
TriggersTriggers when a new group is created.
Triggers when a new tag is added to a ticket.
Triggers when a new ticket is added to a view.
Triggers when a new ticket is created. Optionally select an organization.
Triggers when a one or more tags are added to a user.
Triggers when a new organization is created.
Deletes the user and associated records from the account.
Create a new organization.
Remove one or more tags from an existing ticket.
Create a new ticket.
Attach a file to an existing ticket.
Add a Comment to an existing Ticket.
Zinc Explore Zinc →
Zinc is an automated background and reference checking platform that streamlines candidate verification during the hiring process.
TriggersTriggers when all checks are complete.
Starts a recruitment request on Zinc
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Botsify
Botsify is an automated chatbot building platform designed to manage customer support queries and automate lead capture across messaging channels.
Other ATS apps on Knit
Explore more ATS integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
100Hires
An applicant tracking system designed for startups and small businesses to source candidates and manage recruitment processes.
Ashby
Ashby is an all-in-one recruiting platform that combines applicant tracking, candidate scheduling, and talent analytics.
ATS Anywhere
ATS Anywhere is applicant tracking system (ATS) software for streamlining candidate recruitment and hiring workflows.
Breezy HR
Breezy HR is applicant tracking system (ATS) software designed to streamline recruiting and candidate management.
BrightHire
BrightHire is interview intelligence and candidate tracking software designed to help hiring teams conduct structured candidate interviews.
BrightMove
BrightMove is applicant tracking system (ATS) software designed for recruiting agencies and HR departments to manage candidate pipelines.
CandidateZip Resume/Job Parser
CandidateZip Resume/Job Parser is recruiting software that automatically parses resume and job description data into structured applicant fields.
Crelate
Crelate is a recruitment software and applicant tracking system designed for staffing agencies and talent acquisition teams.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Zendesk + Zinc
Is there a pre-built Zendesk + Zinc automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Zendesk and Zinc's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Zendesk or Zinc connector?
No. The Agent works whether or not Zendesk or Zinc already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Zinc with Zendesk help internal operations?
It automatically creates helpdesk or IT provisioning tickets in Zendesk when candidates reach key stages in Zinc, like interview preparation or offer extensions.
Can ticket updates in Zendesk change candidate stages in Zinc?
Yes, resolving or closing background check or IT provisioning tickets in Zendesk can automatically advance candidate recruitment stages in Zinc.