Zonka Feedback Freshsales Classic

Zonka Feedback + Freshsales Classic Integrations

Put Zonka Feedback + Freshsales Classic to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Zonka Feedback and Freshsales Classic below — describe the exact one you want above and the Agent builds it on demand.

Zonka Feedback + Freshsales Classic When a new survey response is submitted in Zonka Feedback, sync lead details to Freshsales Classic.
Convert form responses into CRM contacts When a prospect submits a new form response in Zonka Feedback, automatically create or update their contact profile in Freshsales Classic. See details
Send customer feedback surveys on closed deals When a deal is marked won in Freshsales Classic, automatically add the customer as a respondent in Zonka Feedback to gather post-sale feedback. See details
Log survey feedback directly to CRM activity logs When a customer completes a survey in Zonka Feedback, automatically log the activity under their profile in Freshsales Classic so reps see customer sentiment. See details

Browse the full workflow library →

Looking to achieve something else with Zonka Feedback and Freshsales Classic?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Zonka Feedback and Freshsales Classic

Everything Zonka Feedback and Freshsales Classic can do inside a workflow — the triggers that start one and the actions that run when it fires.

Zonka Feedback Explore Zonka Feedback →

Zonka Feedback is an omnichannel survey and customer feedback software designed to measure customer satisfaction, net promoter scores, and employee experience.

Triggers
New Survey Response

Triggers when a new response is received.

Actions
Send Email Survey

Sends an Email Survey to the recipients you select.

Send SMS Survey

Sends an SMS Survey to the recipients you select.

Freshsales Classic Explore Freshsales Classic →

Freshsales Classic is a customer relationship management solution designed to manage sales pipelines, track customer contacts, and nurture leads.

Triggers
New Account

Triggers when a new account is created.

New Contact

Triggers when a new contact is created.

New Deal

Triggers when a new deal is created.

New Lead

Triggers when a new lead is created.

New Task

Triggers when a new task is created.

Actions
Add Note to Contact

Adds a note to a contact.

Add Note to Deal

Adds a note to a deal.

Add Note to Lead

Adds a note to a lead.

Add Note to Sales Account

Adds a note to a sales account.

Create Account

Creates a new account.

Create Contact

Creates a new contact.

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Customer Stories

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Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
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Huynh H
Developer, Multiplier
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
P
Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
A
Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
R
Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about Zonka Feedback + Freshsales Classic

Is there a pre-built Zonka Feedback + Freshsales Classic automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Zonka Feedback and Freshsales Classic's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Zonka Feedback or Freshsales Classic connector?

No. The Agent works whether or not Zonka Feedback or Freshsales Classic already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Can form submissions automatically create deals in Freshsales Classic?

Yes, inbound responses from Zonka Feedback can instantly generate new lead records or deals in Freshsales Classic without manual data entry.

Can I send survey invitations based on deal updates in Freshsales Classic?

Yes, when a deal is won or updated in Freshsales Classic, you can automatically add the contact as a respondent in Zonka Feedback to collect feedback.

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