Intercom + Time Tracker Integrations
Put Intercom + Time Tracker to work with AI and enterprise-grade automation
4.9/5 on G2·
Google for Startups Accelerator
Workflows you can build between Intercom and Time Tracker
See the kind of workflows teams build with Intercom and Time Tracker below — describe the exact one you want above and the Agent builds it on demand.
Intercom + Time Tracker
When a timer is submitted in Time Tracker, sync the activity log to Intercom.
Start timers when support tickets are assigned
When a support ticket is assigned in Intercom, automatically start a timer in Time Tracker so agents accurately track live resolution time.
See details
Add ticket comments when new time entries are logged
Whenever a new time entry is logged in Time Tracker, automatically post a detailed ticket comment in Intercom summarizing work completed.
See details
Create new projects when SLA breaches occur
When a ticket SLA is breached in Intercom, automatically create a dedicated recovery project in Time Tracker to track escalation hours.
See details
Browse the full workflow library →
Looking to achieve something else with Intercom and Time Tracker?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Intercom and Time Tracker
Everything Intercom and Time Tracker can do inside a workflow — the triggers that start one and the actions that run when it fires.
Intercom Explore Intercom →
Intercom is an AI-first customer service platform that delivers automated chatbots, live chat support, and customer support ticketing.
TriggersTriggers when a Lead enters an email address.
Triggers when a lead converts to a user.
Triggers when a new Lead is created.
Triggers when a Contact replies to a Conversation in Intercom.
Triggers when a Lead is tagged.
Triggers when a conversation receives a rating.
Add a note to a user.
Add a Tag to a specific Intercom Contact.
Creates a new article in your Help Center.
Creates a new conversation from a contact.
Submit a Data Event to your Intercom account.
Creates or Updates a Company in Intercom.
Time Tracker Explore Time Tracker →
A time tracking software application designed for businesses to log work hours, manage timesheets, and handle employee billing.
TriggersTriggers when a new timer is approved.
Triggers when a new timer is saved.
Triggers when a new timer is submitted.
Triggers when a new timer is started.
Triggers when a new timer is started for a specific client.
Triggers when a timer is stopped for a specific client.
Starts a new timer.
Starts a new timer for the specified client.
Stops all timers.
Stops all timers for the specified client.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Botsify
Botsify is an automated chatbot building platform designed to manage customer support queries and automate lead capture across messaging channels.
Other Time Tracking apps on Knit
Explore more Time Tracking integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
actiTIME
actiTIME is time tracking software designed for tracking work hours, project progress, and managing scope.
Aerion
Aerion is a time tracking software that monitors employee work hours, task progress, and labor productivity for businesses.
Beeminder
Beeminder is a goal-tracking app that combines goal monitoring with financial incentives to keep users accountable to their habits.
busybusy
busybusy is a time tracking and job costing software application designed for construction and field service teams.
ClickTime
A web-based timesheet and expense tracking platform that helps businesses monitor employee hours, project budgets, and workforce productivity.
Clockify
A time tracking and timesheet application that allows teams to track work hours across projects and tasks.
DeskTime
DeskTime is an automatic time tracking and productivity analysis software that monitors desktop activity, project hours, and employee workflows.
Everhour
Everhour is time tracking software designed for monitoring employee working hours, managing project budgets, and tracking time against tasks.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Intercom + Time Tracker
Is there a pre-built Intercom + Time Tracker automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Intercom and Time Tracker's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Intercom or Time Tracker connector?
No. The Agent works whether or not Intercom or Time Tracker already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
How does connecting Time Tracker with Intercom help customer support teams?
It allows agents to automatically create time logs in Time Tracker based on support ticket updates in Intercom, ensuring accurate billing for technical assistance.
Can starting a timer in Time Tracker update ticket progress in Intercom?
Yes, starting work in Time Tracker can automatically add internal ticket comments or adjust status values in Intercom to keep clients informed.