Onoff Business Chatbase

Onoff Business + Chatbase Integrations, Built by an AI Agent

Put Onoff Business + Chatbase to work with AI and enterprise-grade automation

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See the kind of workflows teams build with Onoff Business and Chatbase below — describe the exact one you want above and the Agent builds it on demand.

Onoff Business + Chatbase When an SMS is sent in Onoff Business, log conversation history into Chatbase to train your bot. See details
Send SMS text confirmation when a lead is captured in chat When a high-intent lead is captured in Chatbase, automatically send a follow-up text message via Onoff Business to confirm contact details. See details
Initiate AI chat support after a missed customer call When a phone call goes unanswered in Onoff Business, automatically send a message link via Chatbase to help the caller over automated chat. See details
Update phone contacts from website chat interactions When a new conversation starts in Chatbase, automatically update the customer record in Onoff Business with updated channel preferences. See details

Browse the full workflow library →

Looking to achieve something else with Onoff Business and Chatbase?

Just describe what you need — the Agent researches both APIs and builds the real automation on demand.

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Triggers & actions for Onoff Business and Chatbase

Everything Onoff Business and Chatbase can do inside a workflow — the triggers that start one and the actions that run when it fires.

Onoff Business Explore Onoff Business →

Onoff Business is a mobile application allowing organizations to assign and manage virtual telephone numbers across business devices.

Triggers
New Incoming Call

Triggers when a new incoming call has occurred for the given phone number.

New Outgoing Call

Triggers when a new outgoing call has occurred for the given phone number.

New SMS Is Received

Triggers when a SMS is received for the given phone number.

New SMS Is Sent

Triggers when a SMS is sent from the given phone number.

New Voicemail

Triggers when a voicemail is sent to the given phone number.

Actions
Create Contact

Creates a contact in onoff.

Send a SMS

Sends a SMS via onoff. Restrictions may apply.

Chatbase Explore Chatbase →

An AI chatbot builder that allows users to create custom chatbots trained on their own data.

Triggers
Form Submission

Triggers when a form is submitted.

Actions
Send Prompt

Send a prompt to your chatbot

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Customer Stories

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Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
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A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
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Jayesh
Co-Founder, Scrut
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
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Poorvi
Product Manager, Onsurity
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
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Aditya
Product Lead, RazorpayXPayroll
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
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Rohit Singh
GM, Payoneer Workforce Management

#1 in Ease of Integrations

4.9 out of 5 stars

4.9 out of 5 stars on G2

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FAQ

Common questions about Onoff Business + Chatbase

Is there a pre-built Onoff Business + Chatbase automation?

Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Onoff Business and Chatbase's public API docs (or your own uploaded docs) and builds a working automation.

Does this require a pre-built Onoff Business or Chatbase connector?

No. The Agent works whether or not Onoff Business or Chatbase already has a pre-built connector in Knit's catalog — it researches the real API surface either way.

How long does it take to build?

Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why connect an AI chatbot with a phone and SMS platform?

Linking Chatbase and Onoff Business creates a multi-channel support experience, seamlessly transitioning conversations from web chat to mobile SMS.

What happens when a website visitor requests a call through chat?

When a conversation handoff or lead capture occurs in Chatbase, Onoff Business can automatically send a confirmation text message or place a call.

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