When new sms is sent in Onoff Business, sync it to Chatbase.

When an SMS is sent in Onoff Business, log conversation history into Chatbase to train your bot.

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See all Onoff Business + Chatbase integrations or talk to a human

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How Knit builds this workflow

The Agent researches both APIs and wires the trigger on one side to the action on the other — no pre-built connector required. Here is the vocabulary it has to work with.

Onoff Business Explore Onoff Business →

Triggers

New inbound SMS

Fires when a new text message is received in Onoff Business.

New call

Fires when a new call comes in or out through Onoff Business.

Missed call

Fires when a call is missed in Onoff Business.

Call recording ready

Fires when a call recording finishes processing in Onoff Business.

Actions

Send an SMS or MMS

Sends a text message through Onoff Business.

Place an outbound call

Starts an outbound call via Onoff Business.

Create or update a contact

Creates or updates a contact in Onoff Business.

Send a voice message

Sends a recorded voice message via Onoff Business.

Chatbase Explore Chatbase →

Triggers

New conversation started

Fires when a new chat or conversation begins in Chatbase.

Lead captured in chat

Fires when Chatbase captures a lead during a conversation.

Conversation handed off

Fires when Chatbase escalates a conversation to a human.

Actions

Send a message

Sends a message to a user through Chatbase.

Generate an answer

Asks Chatbase a question against its knowledge base and returns the answer.

Summarize a conversation

Uses Chatbase to summarize a chat transcript.

Create a ticket from a chat

Opens a support ticket from an Chatbase conversation.

Send SMS text confirmation when a lead is captured in chat When a high-intent lead is captured in Chatbase, automatically send a follow-up text message via Onoff Business to confirm contact details. See details

Initiate AI chat support after a missed customer call When a phone call goes unanswered in Onoff Business, automatically send a message link via Chatbase to help the caller over automated chat. See details

Update phone contacts from website chat interactions When a new conversation starts in Chatbase, automatically update the customer record in Onoff Business with updated channel preferences. See details

See all Onoff Business + Chatbase integrations → · Browse the full workflow library →

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FAQ

Common questions

Can Knit build “When new sms is sent in Onoff Business, sync it to Chatbase.” between Onoff Business and Chatbase?

Yes — describe it in the box above and Knit's Integrations Agent researches Onoff Business and Chatbase's public API docs (or your own uploaded docs) and builds a working workflow, whether or not either app already has a pre-built connector.

How long does it take to build?

Minutes to a first working version, not weeks — you test it against real data before it goes anywhere near production.

Why connect an AI chatbot with a phone and SMS platform?

Linking Chatbase and Onoff Business creates a multi-channel support experience, seamlessly transitioning conversations from web chat to mobile SMS.

What happens when a website visitor requests a call through chat?

When a conversation handoff or lead capture occurs in Chatbase, Onoff Business can automatically send a confirmation text message or place a call.