Telegram + Support Board Integrations
Put Telegram + Support Board to work with AI and enterprise-grade automation
4.9/5 on G2·
Google for Startups Accelerator
Workflows you can build between Telegram and Support Board
See the kind of workflows teams build with Telegram and Support Board below — describe the exact one you want above and the Agent builds it on demand.
Telegram + Support Board
When a Dialogflow message is received in Support Board, forward the notification to Telegram.
Turn flagged messages into support tickets
When a message is flagged or reacted to in Telegram, automatically create a new ticket in Support Board with the original message content attached.
See details
Post ticket status updates back to the channel
When a ticket's status changes in Support Board, send an update to the original channel or thread in Telegram so the requester stays in the loop.
See details
Escalate urgent channel mentions into priority tickets
When your team is mentioned in an urgent message in Telegram, create a high-priority ticket in Support Board so nothing slips through chat.
See details
Browse the full workflow library →
Looking to achieve something else with Telegram and Support Board?
Just describe what you need — the Agent researches both APIs and builds the real automation on demand.
Try Knit FreeTriggers & actions for Telegram and Support Board
Everything Telegram and Support Board can do inside a workflow — the triggers that start one and the actions that run when it fires.
Telegram Explore Telegram →
Telegram is a cloud-based instant messaging platform offering encrypted text messaging, voice calls, broadcast channels, and automated bot integrations.
TriggersTriggers instantly when a new message is received by your bot via webhook.
Sets an emoji reaction on an existing message.
Sends a message from your bot.
Sends a photo from your bot.
Sends a poll from your bot.
Support Board Explore Support Board →
Support Board is a customer support platform providing live chat, automated AI chatbots, and a desk ticketing system for websites.
TriggersTriggers when the status code of a conversation changes.
Triggers when the Dialogflow send a reply to a user message.
Triggers when a notification email is sent to a user or agent. Docs at https://board.support/docs/api/web#email-sent .
Triggers when a user login successfully from the login form of the chat. This Webhook is sent only if the login is successful.
Triggers when a message is deleted.
Triggers when a new conversation is received in the user's chat widget.
Adds a new note to a conversation.
Create a new user in Support Board.
Deletes a note from a conversation.
Deletes a user and all linked conversations and messages.
Deletes multiple users and all linked conversations and messages.
Sends a message to Dialogflow and add the Dialogflow response to an existing conversation as a new message.
Other Communication apps on Knit
Explore more Communication integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
3veta
3veta is a communication platform designed for consultants and service providers to manage video meetings, scheduling, and payments.
Acquire
A unified customer engagement software that provides live chat, co-browsing, video calls, and messaging tools for support teams.
AnswerFirst
AnswerFirst is a professional answering service and virtual receptionist platform that provides round-the-clock call handling and message dispatch.
B2Chat
B2Chat is a multi-channel messaging platform that consolidates customer conversations from live chat and instant messaging into one platform.
Bundeling
A private communication and networking platform that connects members within communities, sports clubs, and business organizations.
Calldacity
A cloud business phone system that provides automated call routing, virtual phone lines, and voice message management.
Carbon Voice
Carbon Voice is a voice messaging and team communication app designed for sending asynchronous voice notes and text messages.
Chatra
A live chat and messaging software designed for businesses to communicate with website visitors and customers.
Other Ticketing apps on Knit
Explore more Ticketing integrations you can automate with Knit — or describe a custom workflow and the Agent builds it.
AnswerConnect
AnswerConnect is live answering and ticketing software that provides 24/7 virtual receptionist and customer support services.
AnswerForce
AnswerForce is a live answering and virtual receptionist service that provides 24/7 call handling, lead intake, and appointment booking support for businesses.
Answering Service Care
Answering Service Care is a virtual receptionist service offering live twenty-four-seven call answering and messaging support.
ArtiBot.ai
An AI-driven chatbot tool for websites that automates lead capture, appointment booking, and customer inquiry response.
Birdie Screen Recording
A screen recording and customer support tool that helps support teams record user sessions to diagnose software issues.
BirdSeed
BirdSeed is an interactive website widget offering live chat, scheduled callbacks, contact forms, and knowledge base access.
BoldDesk
A cloud-based help desk platform for organizing customer tickets, managing knowledge bases, and automating service requests.
Botsify
Botsify is an automated chatbot building platform designed to manage customer support queries and automate lead capture across messaging channels.
Customer Stories
See how leading technology firms are scaling their operations
Amazing Product With Exceptional Support from the team. By using Knit we managed to speed up our development by orders of magnitude.
A brilliant tool to let you seamlessly integrate with many different systems. It is very easy to integrate with and customer support is next level.
Seamless integration experience. Well-documented, self-explanatory APIs, and excellent service and support.
Easy to integrate. Knit's dashboard is intuitive for setting up and testing integrations, and the sandbox is extremely useful during development.
Knit shipped a brand-new Timesheet API in a week and handed us a ready-to-use NetSuite sandbox. That velocity is priceless when you're running payroll in 40+ countries.
#1 in Ease of Integrations
4.9 out of 5 stars on G2
Common questions about Telegram + Support Board
Is there a pre-built Telegram + Support Board automation?
Not yet, but Knit's Integrations Agent can build one — describe what you want and it researches Telegram and Support Board's public API docs (or your own uploaded docs) and builds a working automation.
Does this require a pre-built Telegram or Support Board connector?
No. The Agent works whether or not Telegram or Support Board already has a pre-built connector in Knit's catalog — it researches the real API surface either way.
How long does it take to build?
Minutes to build a first working version, not weeks — you test it against real data before it goes anywhere near production.
What's the most common Messaging + Ticketing automation?
Creating a ticket in Support Board from a flagged or reacted-to message in Telegram, with the original message content carried over automatically.
Can ticket status updates post back into the original channel?
Yes — the Agent can post a status update back into the Telegram channel or thread when the linked ticket's status changes in Support Board.